Legal identity
Cleveland Transit Limited, a company registered in England and Wales (Registered No. 2546698), whose registered office is Daw Bank, Stockport, Cheshire, SK3 0DU.
Contacting us is easy.
For timetable information
If you would like to find out about a specific bus time or journey, then please use the timetable search box on the left or call Traveline on 0871 200 22 33. BT callers charged 10p per min plus 6p set-up fee per call. Mobile and other providers' charges vary. Traveline is open weekdays from 7am to 8pm and weekends from 8am to 8pm. Local bus info can also be found on the Traveline website, as well as info about bus routes in other parts of the country.
By e-mail:
Write to info.northeast@stagecoachbus.com
Please include details of the route, date and time of any bus journey you are enquiring about. This email address is checked most weekday mornings.
In writing:
Write to the Stagecoach in Darlington, 32 Tubwell Row, Darlington, DL1 1NU. We will endeavour to answer your enquiry as quickly as possible. In the case of complaints, it would help us greatly if you include the ticket for the journey, as it will give us a great deal of information.
By telephone:
If you are unable to find the information you require on this website, call us on 01325 749 100, 9am - 5pm, Mondays to Fridays.
For people with disabilities:
We aim to offer a consistently high standard of service to all our customers and ensure that as many people as possible are able to make use of our services. We welcome contact via email, fax or Typetalk.
Write to northeast.disabilityhelpdesk@stagecoachbus.com
A fax line is also available for those who are hard of hearing or deaf. FAX: 01325 384 596.
To advertise on our vehicles:
If you would like to advertise your product or service on the inside or outside of one of our vehicles, please contact Viacom Outdoor on 07966 564 085 and they will be pleased to talk to you.
Feedback
As part of our drive to provide continuous customer satisfaction, we would welcome your views. Please take a few minutes to complete our online survey by clicking on the feedback link in the banner at the top of the screen. NOTE: the survey is used to help us understand how we are performing and where improvements can be made. Results are not checked daily so please use the email address/link above if you need a response.
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