Stagecoach UK Bus Feedback
As part of our drive to provide continuous customer satisfaction, we would welcome your views on the following aspects of the service provided by Stagecoach in your area. Please take a few minutes to complete the following survey. Your comments will be used to help improve our business in line with the needs of our customers.
PLEASE NOTE THAT WE ARE UNABLE TO REPLY DIRECTLY TO FEEDBACK PROVIDED THROUGH THIS FORM. SHOULD YOU WISH TO CONTACT STAGECOACH WITH ANY SPECIFIC QUESTIONS OR COMPLAINTS PLEASE USE THE CONTACT US SECTION ON THE MAIN SITE.
For what purpose did you visit this site
How often did you use Stagecoach buses
If none of the above, which mode of transport do you normally use?
How often do you use the bus?
For what purposes do you generally use the bus?
Which ticket type did you purchase?
Which route/service/network/does your feedback relate to?
13. Thinking about the service offered by Stagecoach how would you rate the following aspects on a scale of 1 to 5 where 1 is Very Satisfied and 5 is Very Dissatisfied
Ease of getting where you want to go
Ease of access to vehicle
Cleanliness of bus interior
Cleanliness of bus exterior
Overall quality of vehicles
Ease of finding timetable information
Information at the bus stop
Accesibility of the bus stop
14. Do you have any comments or suggestions for improvement which you wish to convey to the manager responsible for Stagecoach Services in your area?
Thank you very much for your time today your comments will be forwarded to the manager responsible for your area. Should you have any querires regarding the content or format of this survey please address them to E Rosscraig, Research and Development Manager, Stagecoach UK Bus, Perth 01738 642000.
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