Contacting us is easy.

For timetable information

If you would like to find out about a specific bus time or journey, then please use the timetable search box on the left or call Traveline on 0870 608 2 608

By e-mail:

Write to ron.smith@stagecoachbus.com   . Please include details of the route, date and time of any bus journey you are enquiring about.

In writing: 

Write to the Operations Manager, Stagecoach Grimsby-Cleethorpes, Victoria Street, Grimsby, DN31 1NS. We will endeavour to answer your enquiry as quickly as possible. In the case of complaints, it would help us greatly if you include the ticket for the journey, as it will give us a great deal of information. 

Disability helpdesk:

We have a disability helpline where we can answer your enquiries regarding low floor routes, wheelchair access and other items which may be of a concern. We recognize that there is a wide range of disabilities which might impede some of our customers.  Some of these conditions will not be immediately apparent to our staff.  It will help us to help you in such situations you tell them that you have a disability.

You can telephone our disability helpdesk on 01522 580515, fax us on 01522 538229 or email us at grimsby.disabilityhelpdesk@stagecoachbus.com
Our helpdesk is open 0830hrs - 1700hrs, Monday to Thursday and 0830hrs - 1600hrs Friday.

To advertise on our vehicles:

If you would like to advertise your product or service on the inside or outside of one of our vehicles, please contact CBS Outdoor, and they will be pleased to talk to you.  You can call Wendy Mullins on 01132 422 294

Feedback

As part of our drive to provide continuous customer satisfaction, we would welcome your views.  Please take a few minutes to complete our online survey by clicking on the feedback link in the banner at the top of the screen. NOTE: the survey is used to help us understand how we are performing and where improvements can be made. Results are not checked daily so please use the email address/link above if you need a response.