Contacting us is easy.
For timetable information:
If you would like to find out about a specific bus time or journey, then please use the timetable search box on the left or call Traveline on 0871 200 22 33. Traveline is open weekdays from 7am to 8pm and weekends from 8am to 8pm. Calls cost 10p per minute. Local bus info can also be found on the Traveline website, as well as info about bus routes in other parts of the country. Or call at our travel offices in the bus stations at Lincoln, Newark, Scunthorpe and Skegness.
By e-mail:
Write to enquiries.lincolnshire@stagecoachbus.com . Please include details of the route, date and time of any bus journey you are enquiring about.
In writing:
Write to Customer Services, Stagecoach in Lincolnshire, PO Box 15, Deacon Road, Lincoln, LN2 4JB. We will endeavour to answer your enquiry as quickly as possible. In the case of complaints, it would help us greatly if you include the ticket for the journey, as it will give us a great deal of information.
By telephone:
If you are unable to find the information you require on this website, call us on 0845 605 0 605. Our office is open 0830hrs - 1700hrs, Monday to Thursday and 0830hrs - 1600hrs Friday.
Disability helpdesk:
We have a disability helpline where we can answer your enquiries regarding low floor routes, wheelchair access and other items which may be of a concern. We recognize that there is a wide range of disabilities which might impede some of our customers. Some of these conditions will not be immediately apparent to our staff. It will help us to help you in such situations you tell them that you have a disability.
You can telephone our disability helpdesk on 01522 580515, fax us on 01522 538229 or email us at lincolnshire.disabilityhelpdesk@stagecoachbus.com
Our helpdesk is open 0830hrs - 1700hrs, Monday to Thursday and 0830hrs - 1600hrs Friday.
To advertise on our vehicles:
If you would like to advertise your product or service on the inside or outside of one of our vehicles, please contact CBS Outdoor, and they will be pleased to talk to you. You can call Wendy Mullins on 01132 422 294
Lost Property
When alighting off your bus, we would advise that you check your seat before you leave to ensure that you have everything that you brought with you on the bus. However, should you accidentally leave an item on the bus it will be sent to your nearest Stagecoach Office where it will be logged and stored for a period of one month. Lost property enquiries can be directed to our Customer Services helpline on 0845 605 0 605 or by using our online lost property form
Feedback
As part of our drive to provide continuous customer satisfaction, we would welcome your views. Please take a few minutes to complete our online survey by clicking on the feedback link in the banner at the top of the screen. NOTE: the survey is used to help us understand how we are performing and where improvements can be made. Results are not checked daily so please use the email address/link above if you need a response.
Registered Office:
Lincolnshire Road Car Company Limited
Daw Bank, Stockport, SK3 0DU
(registered in England and Wales No. 232799)
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