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VIP Ticket - Tyne & Wear and Tees Valley

For VIP in South Wales, click here: http://www.stagecoach-vip.com/

VIP 2014/15

NOT just for students . . . ALL under 19s can apply!

Bid farewell to asking your parents for a lift and say hello to cheaper bus travel with the Very Independent Person travel card from Stagecoach.  Available exclusively to anyone aged 18 years and under (ages 5 - 18 years inclusive), our VIP ID card means you can hop on any Stagecoach bus anywhere in Tyne & Wear*, Teesside and Hartlepool as many times as you like – and buy tickets at great discounted prices!

*Including Stagecoach North East services in and out of Northumberland i.e. routes X77, X78 and X79 into Ponteland and Darras Hall. Route 685 between Carlisle and Newcastle is operated by Stagecoach in Cumbria and they are unable to issue VIP tickets, please contact Stagecoach in Cumbria for information on their child fares.

Are you VIP material?

This offer isn’t just for everybody, you know – it’s all very exclusive – and you’ll have to prove you’re a VIP when you buy your ticket or get on the bus. But we’re sure you already have what it takes – any of the following forms of identification will do just fine:

  • Stagecoach VIP ID card
  • Nexus Under 16 Pop card
  • Network One Young Persons ID card

If you haven’t got an ID card, you won’t have to go far to pick one up!

You can download the VIP application form here. It is simple to complete and details of all the information you will be required to provide us with can be found on the form.

Please click here to download the 2014/15 VIP application form.

Once you have filled in your VIP application form, simply send it to us at the address stated on the form and we will get your brand new VIP card out to you.

From Wednesday 1st October 2014, all customers buying or using a VIP ticket must be in possession of the “2014/2015 VIP ID Card”, hold a valid Nexus U16 Pop card or Network One Young Persons ID card. This card will be valid until 31st August 2015.

Great! So how do I go about getting a VIP ticket?

Nice and simple! 1-day and 7-day VIP tickets can be bought from your Stagecoach driver when you get on the bus.

The 28-day VIP ticket can be bought online from our secure website - Click here for more details.

When purchasing the 28-day ticket online, you need to enter the name of the person who will be using the VIP ticket as the name on the ticket needs to match the name on the VIP ID card.

Please be aware that VIP tickets will be despatched within 3 working days using the Royal Mail 1st class delivery service. Most items will arrive within 3 working days. However, please allow up to 5 working days for your ticket to arrive. Please click here to read our terms and conditions.

1-day VIP tickets cost £2.30, 7-day VIP tickets cost £7.80, and the 28-day VIP tickets cost £30.00.

...Just don’t forget to be flash - and show that you’ve got what it takes - by showing your ID card when you purchase your VIP ticket, and everytime you use it!

 

(Prices from 31st March 2014 - subject to review in January 2015.)

VIP

What happens if I lose my VIP ID Card?

The VIP ID Card is free each year, but each replacement (for lost or stolen cards) within the year costs £3. To apply for a replacement VIP ID Card you will need to download and complete the VIP 2014/15 application form and send this to us with 1 x passport-sized photograph and a postal order (we no longer accept cheques) for £3 made payable to 'Busways Travel Services Ltd' to the following address: VIP Tickets, Stagecoach North East, The Wheatsheaf, Sunderland SR5 1AQ.

We can also take payment from a debit or credit card over the phone on 0191 566 0231 (Mon-Fri, 0900-1700), but it must be te card holder who makes the call.

 

Need to know where you can go?

There are loads of handy places that can help you plan your journey:

  • On our website you can view all our timetables for our bus services , which are downloadable and printable. We also have a map which shows where our buses run to.
  • Alternatively, there’s Transport Direct. All you need to do on this great site is type in where you’re leaving from and where you want to get to and it’ll work out the rest!  Even giving you a map of your route! There are loads of other useful tools and tips on here as well to make travelling about much easier.
    If you’d prefer to talk with someone about planning your journey, you can call Traveline on 0871 200 22 33*.
  • You can also use the text service on 84268, which will send you the times and numbers of departing buses from your nearest stop. We suggest you check out Traveline first to see how it works.

*Calls cost 10p pm from a BT landline. Calls from other operators may vary.

Just remember, the VIP ticket is only valid on Stagecoach buses, so make sure you can use our services to get to where you want to - You can always buy a day version to test it out first!