*In Canterbury, Uni1 buses will operate a Uni holiday timetable (there will be no Uni2 service)
Need to contact our customer service team? Find out how to contact us here.
Our exact fare policy ended on Saturday 17 April and we will update this webpage with the final amount raised for Demelza Hospice for Children as soon as possible.
We’re doing all we can for the safety and well-being of our customers and colleagues. That’s why we’re encouraging all of customers to pay with contactless payment where possible. You can pay by contactless with your card or device on all our buses. Go contactless today if you can.
Passenger and colleague safeguards
Our enhanced cleaning regime includes at least daily cleaning of all buses with a government-recommended sanitiser, with a particular focus on key touch points, and additional in service cleaning where possible (see video below for more info).
All buses will continue to have a protective screen to provide a physical barrier between the driver and passenger. Face masks are available for drivers, but they are not required to wear them themselves because of the screen barrier. Government social distancing measures are now in place on all bus services in England. This means that each individual bus has around 50% of normal passenger capacity. Wearing a face covering is compulsory for passengers on public transport in England, since 15 June 2020.
Last updated 19/04/21