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Kent County Council and East Sussex County Council have agreed that concessionary travel passes will be available to use before 0930 from Monday 18 January. That means all concession passes are available to use for free travel at all times until further notice.
To help protect you and our colleagues we're not able to issue change for your cash bus fare.
If you need to use cash and you give us more than the exact fare, we'll donate the over-payment to Demelza Hospice Care for Children. So far you've raised over £56,000 for the charity! Find out more here
We’re doing all we can for the safety and well-being of our customers and colleagues. That’s why we’re encouraging all of customers to pay with contactless payment where possible. You can pay by contactless with your card or device on all our buses. Go contactless today if you can.
Passenger and colleague safeguards
Our enhanced cleaning regime includes at least daily cleaning of all buses with a government-recommended sanitiser, with a particular focus on key touch points, and additional in service cleaning where possible (see video below for more info).
All buses will continue to have a protective screen to provide a physical barrier between the driver and passenger. Face masks are available for drivers, but they are not required to wear them themselves because of the screen barrier. Government social distancing measures are now in place on all bus services in England. This means that each individual bus has around 50% of normal passenger capacity. Wearing a face covering is compulsory for passengers on public transport in England, since 15 June 2020.
Last updated 05/02/2021