Coronavirus Update Close

Following changes to government guidance in England, from 19th July more seats are available on our buses and standing is allowed.

Please continue to wear a face covering throughout your journey, unless you’re exempt. 

For the latest travel information for England, Wales and Scotland, see our Coronavirus page


Cumbria and North Lancashire feedback form – tell us what you think

CNL bus feedback form

If you've got feedback for us, we'd love to hear it. Tell us what you think by filling in our feedback form below. You can use this form to tell us what you think about our routes and timetables, your experience during a bus journey, or anything else you think we need to know.

Tell us what you think by filling in our feedback form.

You can also find our local contact details at the bottom of this page.

Please complete all areas marked with an asterisk (*).

Feedback form
What is your location?
Please mention your departure time, bus route number and where you travelled from and to.
General comments
Our routes and timetables
Bus was full so did not stop
Bus was early or late
Bus did not show up
Social distancing
Driver customer service
Driving standards
Passenger behaviour
Vehicle cleanliness
Something else
Which bus route is your feedback about?
Please tell us both the route number and location, if known.
Work or education
Health appointments
Personal business (e.g. bank, pharmacy etc.)
Visiting family or friends
Leisure and entertainment
Where do you get ON this bus?
Where do you get OFF this bus?
Time of journey
If your journey is about a specific bus journey you have made.
Your comments
Not sure