Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales we advise you to wear a face covering if you can.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page

Stagecoach

Cumbria and North Lancashire feedback form – tell us what you think

CNL bus feedback form

If you've got feedback for us, we'd love to hear it. Tell us what you think by filling in our feedback form below. You can use this form to tell us what you think about our routes and timetables, your experience during a bus journey, or anything else you think we need to know.

Tell us what you think by filling in our feedback form.

You can also find our local contact details at the bottom of this page.

Please complete all areas marked with an asterisk (*).

Feedback form
Name
*
Email
*
What is your location?
Please mention your departure time, bus route number and where you travelled from and to.
*
Praise
Complaint
General comments
*
Our routes and timetables
Bus was full so did not stop
Bus was early or late
Bus did not show up
Social distancing
Driver customer service
Driving standards
Passenger behaviour
Vehicle cleanliness
Something else
*
Which bus route is your feedback about?
Please tell us both the route number and location, if known.
*
Work or education
Shopping
Health appointments
Personal business (e.g. bank, pharmacy etc.)
Visiting family or friends
Leisure and entertainment
Other
Where do you get ON this bus?
Where do you get OFF this bus?
Time of journey
If your journey is about a specific bus journey you have made.
Your comments
*
Yes
No
Not sure