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We’re aware of an issue with the live tracking functionality on our app and website. Our tech team is working to get this fixed asap but we’re sorry that this may affect you. You can still view our timetables online.


How do I contact Stagecoach Cumbria and North Lancashire?

If you've got a query about travelling in Cumbria and North Lancashire you've come to the right place. It’s easy to get what you need, just choose from one of the options below to get started or for all contact information scroll below.

Left something on board? Fill in our lost property form

Need to know when your next bus will arrive? View your latest timetables

Want to plan your journey? Plan your journey now

Had a less than great experience? We like positive feedback, too! Fill in our feedback form 

Contact information

Our switchboard is open from 09:00 to 16:00, Monday to Friday.

Head Office - 01228 597222

Barrow - 01229 433333

Carlisle - 01228 819090

Kendal - 01539 722143

Morecambe - 01524 422217

Workington - 01900 604588

Email: [email protected]

Disability Helpdesk

Telephone: 0845 609 1266

Email: [email protected]


If you can't find the timetable information you need on our website, please contact Traveline for full timetable information. 

They're open from 07:00 to 20:00 7 days a weeks.

0871 200 22 33*

*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary. 

Smartcard help

Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.

0345 810 1000* or Email: [email protected]

* Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.


Follow us on Twitter @stagecoachcnl to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).

Please remember to include details of the route, date and time of the bus journey you were on.