Coronavirus Update Close

Following changes to government guidance in England and Wales more seats are available on our buses and standing is allowed. There will also be more seats available in Scotland.

Please continue to wear a face covering throughout your journey, unless you’re exempt. 

For the latest travel information for England, Wales and Scotland, see our Coronavirus page

Stagecoach

How do I contact Stagecoach East Scotland

If you've got a query about travelling in East Scotland you've come to the right place. It’s easy to get what you need, just choose from one of the options below to get started or for all contact information scroll below.

Left something on board? Fill in our lost property form

Need to know when your next bus will arrive? View your latest timetables

Want to plan your journey? Plan your journey now

Had a less than great experience? We like positive feedback, too! Fill in our feedback form 

East Scotland contact information

We're available between 9am and 5pm Monday to Friday.

Email: [email protected]

Phone: 0345 810 1000*

*calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both UK landlines and mobiles.

Disability Helpdesk

Email: [email protected]

 

Traveline

If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.

They're open 24 hours a day, 7 days a week.

Telephone: 0871 200 22 33*

*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.

 

Smartcard help

For smartcard enquiries eg unirider, help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:

Telephone: 0345 810 1000* or Email: [email protected]

Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.

* Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.

 

Twitter 

Follow us on Twitter @StagecoachEScot to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good).

Please remember to include details of the route, date and time of the bus journey you were on.