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In Scotland and Wales you must wear a face covering throughout your journey and in transport hubs, unless you’re exempt. 

In England, the Government Plan B measures are being lifted but we encourage you to keep wearing a face covering in crowded spaces, if you can.

For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page


East feedback form – tell us what you think

EAST feedback form

If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form below. You can use this form to tell us what you think about our routes and timetables, your experience during a bus journey, or anything else you think we need to know. You can also find our local contact details at the bottom of the page. Please fill in all details marked with an asterisk (*) and any other information that applies to you.
East Feedback form
What is your location?
Town, street or postcode
General Comment
Our routes and timetables
The bus was full so didnt stop
Bus was early or late
Bus did not show up
Social distancing
Driver customer service
Driving standards
Passenger behaviour
Vehicle cleanliness
Something else
Which bus route is your feedback about?
Please tell us about the route number and the destination if known.
Work or education
Health appointments
Personal business (e.g bank)
Visiting family and friends
Leisure and entertainment
Where do you get ON this bus?
Where do you get OFF this bus?
If your feedback is about a specific bus journey you made.
Time of journey
Your comments
Please give as much detail as possible.
Not sure