Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales it is compulsory to wear a three layer face covering on public transport. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page

Stagecoach

East feedback form – tell us what you think

EAST feedback form

If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form below. You can use this form to tell us what you think about our routes and timetables, your experience during a bus journey, or anything else you think we need to know. You can also find our local contact details at the bottom of the page. Please fill in all details marked with an asterisk (*) and any other information that applies to you.
East Feedback form
Name
*
Email
*
What is your location?
Town, street or postcode
*
Praise
Complaint
General Comment
*
Our routes and timetables
The bus was full so didnt stop
Bus was early or late
Bus did not show up
Social distancing
Driver customer service
Driving standards
Passenger behaviour
Vehicle cleanliness
Something else
*
Which bus route is your feedback about?
Please tell us about the route number and the destination if known.
*
Work or education
Shopping
Health appointments
Personal business (e.g bank)
Visiting family and friends
Leisure and entertainment
Other
Where do you get ON this bus?
Where do you get OFF this bus?
If your feedback is about a specific bus journey you made.
Time of journey
Your comments
Please give as much detail as possible.
*
Yes
No
Not sure
*