Coronavirus Update Close

We all need to do whatever we can to protect each other from Coronavirus, so in line with the latest government guidance, there are measures in place to help you to travel with confidence, including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering when using public transport, throughout your journey. Please avoid busy times, use contactless payment where you can and take your litter with you.

For up to date information see our Coronavirus page

In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt
Stagecoach

East feedback form – tell us what you think

EAST feedback form

If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form below. You can use this form to tell us what you think about our routes and timetables, your experience during a bus journey, or anything else you think we need to know. You can also find our local contact details at the bottom of the page. Please fill in all details marked with an asterisk (*) and any other information that applies to you.
East Feedback form
Name
*
Email
*
What is your location?
Town, street or postcode
*
Praise
Complaint
General Comment
*
Our routes and timetables
The bus was full so didnt stop
Bus was early or late
Bus did not show up
Social distancing
Driver customer service
Driving standards
Passenger behaviour
Vehicle cleanliness
Something else
*
Which bus route is your feedback about?
Please tell us about the route number and the destination if known.
*
Work or education
Shopping
Health appointments
Personal business (e.g bank)
Visiting family and friends
Leisure and entertainment
Other
Where do you get ON this bus?
Where do you get OFF this bus?
If your feedback is about a specific bus journey you made.
Time of journey
Your comments
Please give as much detail as possible.
*
Yes
No
Not sure
*