Following changes to government guidance in England and Wales more seats are available on our buses and standing is allowed. There will also be more seats available in Scotland.
Please continue to wear a face covering throughout your journey, unless you’re exempt.
For the latest travel information for England, Wales and Scotland, see our Coronavirus page.
If you've got a query about travelling in Merseyside and South Lancashire you've come to the right place. It’s easy to get what you need, just choose from one of the options below to get started or for all contact information scroll below.
Left something on board? Fill in our lost property form
Need to know when your next bus will arrive? View your latest timetables
Want to plan your journey? Plan your journey now
Had a less than great experience? We like positive feedback, too! Fill in our feedback form
Our switchboards are open from 09:00 to 17:00, Monday to Friday.
0151 330 6200
0151 645 8661
Saturday & Sunday (9am-4pm)
0151 545 2551
For all Merseyside enquiries please email
If you can't find the timetable information you need on our website, please contact Traveline for full timetable information.
They're open from 07:00 to 20:00 7 days a week.
Telephone: 0871 200 22 33*
*Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.
For smartcard enquiries eg help with using the e-shop, delivery issues, cards not working, lost or stolen tickets, etc. please contact us:
Telephone: 0345 810 1000* or
Email: [email protected]
Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day.
* Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.
Follow us on Twitter @stagecoachmcsl to get service updates, ask a quick question or tell us about your experiences travelling with Stagecoach (whether it's good, or not so good). Please remember to include details of the route, date and time of the bus journey you were on.