Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales, please wear a face covering, if you can.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page


Merseyside and South Lancashire feedback form

MCSL bus feedback form

Tell us what you think.

 New social distancing measures are in place for added safety. If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form. You can also find our local contact details at the bottom of this page.

 Please complete all areas marked with an asterisk (*).
Feedback form
Which bus did you travel on?
Please mention your departure time, bus route number, bus stop name and where you travelled from and to.
What is your location?
Please provide town, street or postcode.
On time
A few minutes late
Very late
Did not stop bus was full
Plenty of seats available
There was enough space for social distancing
2m social distancing was not possible
Very clean
Quite clean
Very polite
Not polite
Additional information