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You must wear a face covering throughout your journey and in transport hubs, unless you’re exempt. For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page

Stagecoach

Merseyside and South Lancashire feedback form

MSL Feedback Form

If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form below. You can use this form to tell us what you think about our routes and timetables, your experience during a bus journey, or anything else you think we need to know. You can also find our local contact details at the bottom of the page.

Please fill in all details marked with an asterisk (*) and any other information that applies to you.

Name
*
Email
*
What is your location?
Please provide town, street or postcode.
*
Praise
Complaint
General comments
*
Our routes and timetables
The bus was full so did not stop
Bus was early or late
Bus did not show up
Social distancing
Driver customer service
Driving standards
Passenger behaviour
Vehicle cleanliness
Something else
Which bus route is your feedback about?
Please tell us both the route number and the destination, if known.
Work or education
Shopping
Health appointments
Personal business (e.g. bank, pharmacy etc)
Visiting family and friends
Leisure and entertainment
Other
Where did you get ON the bus?
Where did you get OFF the bus?
If your feedback is about a specific bus journey you made.
Time of journey
If your feedback is about a specific bus journey you made.
Additional comments
Yes
No
Not sure