Coronavirus Update Close

Following government announcements on the roadmap out of lockdown and plans to gradually restore greater normality to everyday lives, we're making plans to get more services back on the road, including school services from 8th March. Please continue to check our latest timetables page for more information.

Let's keep working together to make travel as safe as possible. We're still doing enhanced cleaning and limiting available seats. You can help by avoiding busy times, using contactless payment where you can, keeping your distance and taking your litter with you.

You must wear a face covering throughout your journey, unless you are exempt.

Find out more on our travelling safely pages for England, Wales and Scotland. You can keep up to date by checking our main Coronavirus page.


Merseyside and South Lancashire feedback form

MCSL bus feedback form

Tell us what you think.

 New social distancing measures are in place for added safety. If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form. You can also find our local contact details at the bottom of this page.

 Please complete all areas marked with an asterisk (*).
Feedback form
Which bus did you travel on?
Please mention your departure time, bus route number, bus stop name and where you travelled from and to.
What is your location?
Please provide town, street or postcode.
On time
A few minutes late
Very late
Did not stop bus was full
Plenty of seats available
There was enough space for social distancing
2m social distancing was not possible
Very clean
Quite clean
Very polite
Not polite
Additional information