Coronavirus Update Close

For the latest travel information for England, Wales and Scotland, see our Coronavirus page.

From Monday 17th May in England only, we’re safely and steadily making more seats available on local buses, when busy. For full details go to our travelling safely page.

Please continue to keep your distance, where possible and wear a face covering throughout your journey, unless you’re exempt.


Merseyside and South Lancashire feedback form

MCSL bus feedback form

Tell us what you think.

 New social distancing measures are in place for added safety. If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form. You can also find our local contact details at the bottom of this page.

 Please complete all areas marked with an asterisk (*).
Feedback form
Which bus did you travel on?
Please mention your departure time, bus route number, bus stop name and where you travelled from and to.
What is your location?
Please provide town, street or postcode.
On time
A few minutes late
Very late
Did not stop bus was full
Plenty of seats available
There was enough space for social distancing
2m social distancing was not possible
Very clean
Quite clean
Very polite
Not polite
Additional information