Coronavirus Update Close

We all need to do whatever we can to protect each other from Coronavirus, so in line with the latest government guidance, there are measures in place to help you to travel with confidence, including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering when using public transport, throughout your journey. Please avoid busy times, use contactless payment where you can and take your litter with you. For up to date information see our Coronavirus page.

There are temporary timetables in Wales between 25 October and 9 November due to a two-week Welsh Government lockdown.


Stagecoach

Stagecoach feedback form – tell us what you think

MIDS bus feedback form

New social distancing measures are in place for added safety. If you’ve got feedback for us, we’d love to hear it.

Tell us what you think by filling in our feedback form.

You can also find our local contact details at the bottom of this page.

Please complete all areas marked with an asterisk (*).

Feedback form
Name
*
Email
*
What is your location
Town, street, postcode
*
Praise
Complaint
General Comment
*
Our routes and timetables
The bus was full so did not stop
Bus was early or late
Bus did not show up
Social distancing
Driver customer service
Driving Standards
Passenger behaviour
Vehicle cleanliness
Something else
*
Which bus route is your feedback about?
Please tell us both the route number and the direction, if known
*
Work or education
Shopping
Health appointments
Personal business (e.g. bank, pharmacy etc)
Visiting family and friends
Leisure and entertainment
Other
Where do you get ON this bus?
Where do you get OFF this bus?
If your feedback is about a specific bus journey you made
Time of journey
If your feedback is about a specific bus journey you made
Your comments
*
Yes
No
Not sure