In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.
Face coverings are compulsory when using public transport in England and Scotland. In Wales it is compulsory to wear a three layer face covering on public transport. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.
The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page
In urban areas, buses will only stop at marked bus stops.
However, in rural areas where there are no fixed bus stops and when it is safe to do so, buses will stop on request.
Please be aware, once a driver has shut the doors of a bus and started to move away from the stand in a bus station, they are unable to stop.