National lockdown restrictions are in place across England until 2 December but bus services are running as normal. You should only travel for work, education or other permitted reasons.
In South Wales, all of our timetables will go back to what we were running before the 'firebreak' lockdown. There will also be some timetable changes to a number of Aberdare services to improve connectivity.
The new tier system is in operation across Scotland, but if you need to travel, make sure you're up-to-date with what's happening in your area by checking the local government guidance.
We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering throughout your journey. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. Stay up to date on our Coronavirus page.
Your card may be blocked for a number of reasons.
If you card has been declined, it will appear on our decline list for 45 days, and if you card is declined three times, it will be permanently denied.
If your card appears on our decline list, it won’t be accepted. You’re responsible for contacting your bank to clear any restrictions on the card. Please allow up to 7 days for this message to reach all of our ticket machines.