Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practise social distancing. This includes limiting the available seats on buses.  

The safety of our customers and employees is our priority, so please avoid busy times, wear a face covering if you can, use contactless payment and take your litter with you.

For up to date information, see our Coronavirus page


COVID General FAQs

Q. Is it safe to travel on a bus?

A. As the government takes steps to start getting the country back on its feet, public transport continues to play a vital role in safely getting people to work and for other necessary journeys, and in supporting the country’s long term recovery.

The safety of our customers and employees remains our absolute priority.  With the extensive measures we have in place, and with customers following all of the social distancing and other guidelines, people can continue to have confidence in buses.


Q. Are there any extra measures that I should take when travelling?

A. You should only be travelling if your journey is necessary i.e.  to go to work, attend medical appointments or buy groceries. If you can, walking and cycling are good alternatives to getting where you need to go. If you do need to travel by bus, please pay with contactless wherever you can and practise social distancing in line with the advice we’ve displayed on our buses.

In England, government advice is to wear a face covering, if you can, when using public transport. Please also take care of your health and protect others by regularly and thoroughly cleaning your hands with an alcohol-based hand sanitiser or wash them with soap and water often and for at least 20 seconds before or after using the bus. 

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