Coronavirus Update Close

For the latest travel information for England, Wales and Scotland, see our Coronavirus page.

From Monday 17th May in England only, we’re safely and steadily making more seats available on local buses, when busy. For full details go to our travelling safely page.

Please continue to keep your distance, where possible and wear a face covering throughout your journey, unless you’re exempt.


General FAQs

Last updated at 14:05 on 17/05/2021

Q. Is it safe to travel on a bus?

A. You can travel on our services with confidence.  Our enhanced cleaning regime means we pay extra attention to the surfaces you come into contact with such as handrails, bells, poles and seats, to make sure they are regularly sanitised. The safety of our customers and employees remains our absolute priority and, with the extensive measures we have in place and customers following all of the  guidelines, people can continue to have confidence in buses.

Q. Are there any extra measures that I should take when travelling?

A.  If you do need to travel by bus, please pay with contactless wherever you can, take any litter with you when you leave and follow on board guidelines. It's the law to wear a face covering on public transport in England and Scotland. In Wales it is compulsory to wear a three layer face covering on public transport. Please also take care of your health and protect others by regularly and thoroughly cleaning your hands with an alcohol-based hand sanitiser or wash them with soap and water often and for at least 20 seconds before and after using the bus.

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