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For the latest travel information for England, Wales and Scotland, see our Coronavirus page.

Remember, you must wear a face covering throughout your journey, unless you’re exempt. 

General FAQs

Last updated at 15:05 on 07/12/2021

Q. Is it safe to travel on a bus?

A.     The Government has said that, during lockdown, you must stay at home, unless you need to travel for essential reasons. The safety of our customers and employees remains our absolute priority and, with the extensive measures we have in place and customers following all of the social distancing and other guidelines, people can continue to have confidence in buses.

Q. Are there any extra measures that I should take when travelling?

A.  If you do need to travel by bus, please pay with contactless wherever you can, take any litter with you when you leave and practise social distancing in line with the advice we’ve displayed on our buses. 

If you can, walking and cycling are good alternatives to getting where you need to go.

It's the law to wear a face covering on public transport in England and Scotland. In Wales it is compulsory to wear a three layer face covering on public transport.Please also take care of your health and protect others by regularly and thoroughly cleaning your hands with an alcohol-based hand sanitiser or wash them with soap and water often and for at least 20 seconds before or after using the bus.


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