Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales, please wear a face covering, if you can.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page

Stagecoach

Why has my discount code not been accepted?

The terms and conditions of each discount code may vary, so please ensure you check these when you receive your discount code.

Codes may only be valid on certain tickets or may only be valid on the app and not the web, or vice versa. The majority of codes will have an expiration date too - you should be able to find the terms and conditions in the same place you found the code, for example, in an email.

Some codes will only work for specific users. If you've received the code in an email from Stagecoach Bus then the code may only be used by you. Make sure you're trying to use the code using your Stagecoach account that is registered with the same email address that we sent the code to.