Coronavirus Update Close

We want to reassure you that, we’re still running our revised services and we are continuing to take our lead from the latest government guidelines. For those with an essential need to travel, there are some things we can all do to help keep everyone safe, including practising social distancing by sitting on your own wherever possible, using contactless payment if you can and taking your newspaper home with you. Please check service updates for up to date information or see our Coronavirus page

Stagecoach

Why has my discount code not been accepted?

The terms and conditions of each discount code may vary, so please ensure you check these when you receive your discount code.

Codes may only be valid on certain tickets or may only be valid on the app and not the web, or vice versa. The majority of codes will have an expiration date too - you should be able to find the terms and conditions in the same place you found the code, for example, in an email.

Some codes will only work for specific users. If you've received the code in an email from Stagecoach Bus then the code may only be used by you. Make sure you're trying to use the code using your Stagecoach account that is registered with the same email address that we sent the code to.