In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.
Face coverings are compulsory when using public transport in England and Scotland. In Wales it is compulsory to wear a three layer face covering on public transport. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.
The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page
Safety is an important issue for us and our buses and premises may be fitted with CCTV.
We'll always display a sign telling you if CCTV is in operation and if audio CCTV is in use.
All of our buses now use the Ecodriver behaviour system which, as well as reducing fuel consumption and carbon emissions, provides instant feedback to drivers to encourage smoother and safer driving.
Our drivers also undertake a Safe, Skilled and Fuel Efficient Driver programme as part of their training.
We also operate a maintenance program that is far more rigorous than the legal requirements. Our buses are given the equivalent of an MOT every 21 days, in addition to a rolling programme of operating and engineering audits.