Coronavirus Update Close

We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.

We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.

You must wear a face covering throughout your journey, unless you are exempt. Find out more on our travelling safely pages for England, Wales and Scotland.

Stagecoach

If I update the app will my tickets disappear?

No, as long as you're using the same device your tickets are safe. If you've updated and can't find your tickets there are a few things you can try:

  • check if you're still logged in
  • if you are, log out and back in again
  • check 'My Tickets' to see if the ticket has expired
  • check that you're logged in using the correct email address
If you still can't see your tickets, please get in touch with us via the app contact form. Please keep hold of any receipts for a refund if you've had to buy additional tickets.