Coronavirus Update Close

We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.

We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.

You must wear a face covering throughout your journey, unless you are exempt. Find out more on our travelling safely pages for England, Wales and Scotland.


My ticket hasn’t arrived. What should I do?

Paper Tickets

If you've not received your paper ticket within our standard delivery time of 3 days, please contact our helpline on 0141 352 4462.

Lines are open from 09:00 to 17:00 Monday to Friday exluding Bank Holidays.

Calls cost 12p per minute plus your phone company's access charge, charges from other providers or mobiles may vary.

Smartcard tickets

For StagecoachSmart cards, please contact our StagecoachSmart helpline on 0345 810 1000.

Lines are open from 07:00 to 22:00 7 days a week excluding Christmas Day.

Calls from landlines and mobiles to this number are charged at a national rate and may be included in inclusive minutes packages.