Following changes to government guidance in England, from 19th July more seats are available on our buses and standing is allowed.
Please continue to wear a face covering throughout your journey, unless you’re exempt.
For the latest travel information for England, Wales and Scotland, see our Coronavirus page.
Please fill in the form below with the details of your enquiry or issue you've experienced and a member of our app team will be in touch.
We aim to respond to you and resolve your query within 4 working days.
If you've updated to the new version of the app but you're having issues, please make sure you're logged in to your account. If you're already logged in, try logging out and back in.
If you're having trouble buying mobile tickets, please make sure your card is registered in the UK and the language on your device is set to English.