We are aware that there is a problem with the app and we are currently looking into this. If you have not been able to use your ticket, please complete the form below with your details and we will reimburse you if you have had to buy another ticket on the bus.
Please complete the form below and provide as much information as possible regarding your issue.
We aim to respond to you and resolve your query within 4 working days.
For more details on how to find the following information, please see the corresponding number(s) below this form.