Latest Updates Close

In Scotland and Wales you must wear a face covering throughout your journey and in transport hubs, unless you’re exempt. 

In England, the Government Plan B measures are being lifted but we encourage you to keep wearing a face covering in crowded spaces, if you can.

For the latest travelling safely information for England, Wales and Scotland, see our Coronavirus page

We’re aware of an issue with the live tracking functionality on our app and website. Our tech team is working to get this fixed asap but we’re sorry that this may affect your travel. You can still view our timetables online.


I've reached the maximum number of failed attempts using fingerprint recognition

iOS – When you reach the maximum 3 attempts, the option to Use Touch ID will no longer be available. If you lock and unlock your device using your passcode, the Use Touch ID option will reappear. You can still enter your password manually to proceed at any stage.

Android – When you reach the maximum 5 attempts, you will see a message that too many attempts have been made. You will then be able to wait a minute and then you can re-try the fingerprint scanner. You can still enter your password to proceed at any stage.