Coronavirus Update Close

We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.

We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.

You must wear a face covering throughout your journey, unless you are exempt. Find out more on our travelling safely pages for England, Wales and Scotland.


I've reached the maximum number of failed attempts using fingerprint recognition

iOS – When you reach the maximum 3 attempts, the option to Use Touch ID will no longer be available. If you lock and unlock your device using your passcode, the Use Touch ID option will reappear. You can still enter your password manually to proceed at any stage.

Android – When you reach the maximum 5 attempts, you will see a message that too many attempts have been made. You will then be able to wait a minute and then you can re-try the fingerprint scanner. You can still enter your password to proceed at any stage.