Coronavirus Update Close

We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.

We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.

You must wear a face covering throughout your journey, unless you are exempt. Find out more on our travelling safely pages for England, Wales and Scotland.

Stagecoach

South East feedback form

You've come through to Stagecoach South East, we operate buses in Kent & East Sussex (Ashford, Canterbury, Dover, Eastbourne, Folkestone, Hastings & Thanet). 

If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form below. You can use this form to tell us what you think about our routes and timetables, your experience during a bus journey, or anything else you think we need to know. You can also find our local contact details at the bottom of the page.

Please fill in all details marked with an asterisk (*) and any other information that applies to you.


Name
*
Email
*
What is your location?
Town, street or postcode.
*
Praise
Complaint
General comments
*
Our routes and timetables
The bus was full so did not stop
Bus was early or late
Bus did not show up
Social distancing
Driver customer service
Driving standards
Passenger behaviour
Vehicle cleanliness
Something else
*
Which bus route is your feedback about?
Please tell us both the route number and the destination, if known.
*
Work or education
Shopping
Health appointments
Personal business (e.g. bank, pharmacy etc)
Visiting family and friends
Leisure and entertainment
Other
Where do you get ON this bus?
Where do you get OFF this bus?
If your feedback is about a specific bus journey you made.
Time of journey
If your feedback is about a specific bus journey you made.
Your comments
Please give as much detail as possible.
*
Yes
No
Not sure