Coronavirus Update Close

For the latest travel information for England, Wales and Scotland, see our Coronavirus page.

From Monday 17th May in England only, we’re safely and steadily making more seats available on local buses, when busy. For full details go to our travelling safely page.

Please continue to keep your distance, where possible and wear a face covering throughout your journey, unless you’re exempt.


Stagecoach feedback form – tell us what you think

WEST bus feedback form

Tell us what you think by filling in our Stagecoach feedback form.

If you've got feedback for us, we'd love to hear it.   Tell us what you think by filling in our feedback form below.

You can use this form to tell us what you think about our routes and timetables, your experience during a bus journey, or anything else you think we need to know. You can also find our local contact details at the bottom of the page.

Please complete all areas marked with an asterisk (*) and any other information that applies to you.

Feedback form
What is your location?
Please provide town, street or postcode
General comments
Our routes and timetables
The bus was full so did not stop
Bus was early or late
Bus did not show up
Social distancing
Driver customer service
Driving standards
Passenger behaviour
Vehicle cleanliness
Something else
Which bus route is your feedback about?
Please tell us both the route number and destination, if known.
Work or education
Health appointments
Personal business (e.g. bank, pharmacy etc)
Visiting family and friends
Leisure and entertainment
Where do you get ON this bus?
Where do you get OFF this bus?
Time of journey
If your feedback is about a specific bus journey you made.
Your comments:
Please give as much detail as possible.
Not sure