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In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page

In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.

Stagecoach East Midlands Employees Recognised at Annual Champions Awards

20 Nov 2017

  • Winners from Stagecoach East Midlands scoop awards in Health, Customer Service and Safety categories

Stagecoach East Midlands employees were among the winners at the annual Stagecoach Group Champions Awards.

The awards – now in their eighth year – recognise excellence over six areas including Safety, Health, Community, Customer Service, Environment and Innovation.

Special Bravery Awards were also presented this year to employees who were caught up in the terrorist attacks in London and Manchester earlier this year.

At this year’s ceremony Stagecoach East Midlands employees Michelle Hargreaves and Helen Smith were awarded the Health Champion award.  Andy Nicholson was awarded the Customer Service Champion award.  Rachel Spencer and Cheryl North were awarded the Safety Champion Award.

Winners at the event represented Stagecoach Group’s bus and rail businesses in the UK and North America . All received a trophy, cash prize and a two night stay in London incorporating the award ceremony.

GOLD: Michelle Hargreaves, Managing Director; and Helen Smith, Operations Manager, Grimsby; Stagecoach East Midlands, Stagecoach UK Bus

Michelle Hargreaves and Helen Smith spearheaded a project to improve the well-being of staff by creating the health and well-being committee to help equip employees with the tools and knowledge for a healthy lifestyle. The vision was to increase morale and productivity and to promote physical and mental health. The first initiative was the delivery of free fruit to all depots every Monday. Meal ingredients and menus were delivered to depots every Wednesday to provide staff with healthy food choices such as eggs, prepared vegetables, jacket potatoes and beans. On top of this, the team introduced the ‘Big Loser’ competition from March 2017 where depots had a weekly weigh-in and were encouraged to lose weight through a healthy lifestyle. Employees were also encouraged to take part in the pedometer step challenge with nearly 370 employees signing up to track their daily steps and get a chance to win a Fit-Bit.

Michelle Hargreaves and Helen Smith  

BRONZE: Rachel Spencer and Cheryl North, Bus drivers, Grimsby, Stagecoach UK Bus

Drivers Cheryl North and Rachel Spencer intervened to almost certainly save the life of a young boy who had fallen into the water of a lock in Grimsby. Rachel jumped into the lock to rescue the child while Cheryl helped from the side of the dock and between them the two ladies managed to retrieve the child from the water. Both drivers remained with the child until the emergency services arrived. The young boy was taken to hospital and after being checked over was found to have no serious injuries.

Rachel Spencer and Cheryl North

BRONZE: Andy Nicholson, Cleaner, Skegness, Stagecoach UK Bus

Andy suffers from Parkinson’s disease but, even though his condition has deteriorated in recent years, it has never taken the smile from his face. He's never off sick and still keeps the bus station spick and span in any weather. He is a real credit to the Skegness team and his never give up attitude is infectious to those he works with. Colleagues say he has inspired many other members of staff due to his amazing attitude towards life and many are known to look up to Andy, admiring his amazing work ethic.  

Andy Nicholson 

The event was also attended by TV personality Jessica Wright, who presented winners with their awards. Earlier this year Jessica took part in a campaign to celebrate the style of Stagecoach’s bus passengers across the UK.

Stagecoach East Midlands Managing Director Michelle Hargreaves said: “I am delighted for Helen, Rachel, Cheryl and Andy and would like to congratulate them on these awards which are thoroughly deserved.


“They make a real difference to our business and to our customers every day and I would like to thank them, and our many other hard-working staff, for the part they play in delivering high-quality services to our passengers.”


More than 180 Stagecoach employees have been presented with Champions Awards over the past eight years.