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15 Oct 2019
Stagecoach East Scotland are finalists at the UK Bus Awards 2019 within three award categories.
The company has once again been shortlisted for a number of awards, covering categories including Marketing, Customer Service and Operations.
Having reached the shortlist for Top Shire Operator for the third consecutive year, the company are also in the running for Top National Depot with two of the five finalists being in the East Scotland region. St Andrews depot and Blairgowrie have both been shortlisted for the award this year, showing continuous operational improvement and excellent customer service within the regions they operate. This follows from previous years where the team in St Andrews won the Top National Depot accolade in 2016 and the silver award in 2018.
Within the marketing category, it was announced that the Express City Connect network is in the running for the Sustained Marketing Excellence award for the fourth year in a row, with the team picking up the silver trophy in the category in 2018, and the bronze trophy in 2017 and 2016. The campaigns to promote the luxury express network have achieved significant passenger growth over the years and continue to target commuters and visitors to the area with targeted marketing activity.
The announcement was made by the UK Bus Awards on 9 and 10 October via a series of social media posts highlighting each category finalist.
Mark Yexley, Chairman of the UK Bus Awards, said: “Stagecoach East Scotland should be really proud of what they’ve accomplished. It’s an achievement in itself reaching the finals in three categories, and having two shortlisted depots in The Top National Depot final is outstanding. Being on the shortlist for the Top Shire Operator award places Stagecoach East Scotland up there as one of the best bus companies in the country. It’s an honour to be able to recognise these businesses. We wish the whole team the very best of luck.”
Douglas Robertson, Managing Director, Stagecoach East Scotland commented: “Stagecoach East Scotland carries over 32 million passengers per year, and our consistent developments, including investment in both new, high quality vehicles and ticketing and route technology has caught the interest of the UK Bus awards panel once again, shortlisting Stagecoach East Scotland for Top Shire Operator. It is also a great achievement to have two shortlisted depots in the running for ‘Top National Depot’, showing the teams commitment to the local communities in which they serve. These results are testament to the hard work our 1300 strong team at East Scotland carry out, every day and is an exceptional achievement. Once again I am extremely proud of the customer orientated, consistent service we provide to be in the running for these awards. “
Nationally, Stagecoach is in the running for 19 awards overall at the 2019 UK Bus Awards.