22 Sep 2016
The new Stagecoach Bus app – available free of charge for Apple and Android mobile phones – offers mobile ticketing and journey planning information on one app.
Stagecoach is now offering mobile ticketing on its local bus services in Manchester and Wigan for the first time, allowing customers to instantly buy and download dayrider tickets straight to their smartphone. Payments via the app can be made by PayPal, or via debit or credit card.
The move provides an additional payment option for customers alongside existing smart ticketing and cash payments.
The new app offers a simple journey planning tool which uses interactive maps, while the smartphone GPS system helps customers identify their nearest bus stop and the most suitable bus service for their journey requirements. Additional information including journey length and available fare options will also be provided.
Passengers can access live running times via their smartphone to check the status of their journey with live tracking information before catching the bus.
In addition, the app enables customers to pinpoint their location during their journey, helping them determine where they are on the route at any one time, how far they are from their destination and when to get off the bus. This will be of particular benefit to those who are not regular bus users or people who may be visiting a new location and are unsure of the route the bus will take.
Stagecoach Manchester managing director, Christopher Bowles, said: “The introduction of the app gives our customers reliable and detailed information about their bus services to help them plan their time accordingly, while also helping us to meet two key Government objectives; to make public transport data accessible and achieve improved punctuality.
“We are continuing to invest in new ways to make travel easier for our customers as well as encouraging our politicians to take comprehensive action to tackle the congestion issues that are holding buses back from delivering on their full potential. However, by providing easy-access journey information, good value fares, smarter travel and continued investment in brand new vehicles, we believe we can attract even more people on to our greener, smarter bus services.”
The Stagecoach Bus app is part of a major investment by the company in its digital strategy which is transforming the journey experience for customers.