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Stagecoach

UPDATED GUIDANCE FOR CUSTOMERS ON FARE PAYMENT

29 Apr 2020

Stagecoach Manchester has today updated its guidance to customers on fare payment methods on its services while the current special bus network arrangements are in place.

In addition to asking customers to use contactless, mobile or pre-payment methods, from Monday 4 May 2020 an exact fare system will be in place for passengers who can only pay by cash.

Under the new temporary arrangement, any additional cash received as a result of not giving change will be donated to the NHS Charities Together Appeal, which supports NHS staff and workers.

Exact fare systems have been in use by some bus operators in different parts of the country for many years.

Elisabeth Tasker, Managing Director for Stagecoach Manchester said: “We would like to thank our customers for their help in keeping our drivers and their fellow passengers safe at the current time. 

"Although the majority of customers are now using contactless and other digital forms of payment, many key workers still rely on cash to pay for their journey.

"Along with the other steps we are taking in line with government and public health guidance, this additional exact fare measure will mean everyone who needs to travel can do so and stay safe.

"We are very proud of the incredible job all key workers, including our own drivers and support teams, are doing as part of the national effort.”