Stagecoach is proud to be supporters of this year’s Disabled Access Day. Taking place on Saturday 12th March 2016, Disabled Access Day aims to encourage disabled people to try a new mode of transport or visit a venue that they have never been to before. You can simply take a trip to a local coffee shop or restaurant, or take part in a ‘Try a Bus Day’ to try our services in an atmosphere free from pressure or time constraints.
We're inviting you to contact our staff to share any ideas or concerns about bus travel with Stagecoach. You will also be able to learn about the efforts made by the company to make access to services easier.
To find out more about what’s happening for Disabled Access Day in your area, go to: www.disabledaccessday.com
So what are we doing to make our services more accessible?
- In the past year, we have invested more than £80m in new DDA compliant buses and coaches across the UK and mainland Europe
- We provide Journey Assistance Cards for passengers who need a bit more help when using the bus. The cards make it easier for you to let our drivers know what extra help is needed. https://www.stagecoachbus.com/promos-and-offers/national/journey-assistance-cards
- We are committed to the Royal National Institute of Blind People’s (RNIB) charter and promise to deliver a better service to customers with sight loss. We pledge to help improve the accessibility of local bus services whilst raising awareness among employees of the need to understand the practical issues faced by our blind and partially sighted customers. https://www.stagecoachbus.com/news/national/2015/july/stagecoach-commits-to-improving-accessible-travel-through-new-rnib-charter
- All of our passenger information is available in alternative formats, including large print, Braille and audio. Typetalk is also offered as a point of contact.
- Detailed guidance about accessing our services with a wheelchair, disabled buggy or approved mobility scooter is available by telephone from our disability helpline. To find out your local helpline number, please visit our contact us page.
- You might be entitled to free travel through a local authority concessionary pass. Please contact your local authority to find out more.
- We work with disabled children’s charity Whizz-Kidz and are members of the Accessible Travel Alliance – an industry leading group made up of forward-thinking travel operators. The aim of the Alliance is to make a real and lasting difference to disabled people’s experience of travel.
We are committed to doing all we can to support our passengers with disabilities.