Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page


In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
Stagecoach

Bus passengers invited to say thanks and nominate their Customer Service Champions

29 Feb 2016

Local bus operator Stagecoach North East has launched its 2016 Champions Awards for employees – and is inviting bus passengers across the north east to nominate their favourite member of staff for the Customer Service Champions Award, with a chance to win a cash prize.

Now in its seventh year, the company’s Group-wide Champions Awards recognises staff achievements in a number of categories including safety, environment, health, innovation, community and customer service. 

Stagecoach North East is calling on the help of bus customers in the north east region to nominate their favourite employee, which could be a driver, customer service assistant, inspector or any other member of the Stagecoach team. 

The Stagecoach Group Champions Awards recognises team members who go the extra mile, make the journey extra special or deserve a simple thank you. All employees nominated will be in with a chance of winning a gold, silver or bronze champions award along with a cash prize. 

In addition, customers who nominate a winning employee will also receive a cash prize*. The customer who nominates a gold award-winning employee will receive £500, a silver award-winning employee will receive £250 and a bronze award-winning employee will receive £125.

Managing Director of Stagecoach North East, Phil Medlicott, said: “We know many of our staff have a great relationship with our customers and the job they do is appreciated by the local community. This is a chance for our customers to help local staff gain recognition at a national level as well as potentially winning a prize themselves. 

“We hope people will take the time to nominate their favourite Stagecoach employee throughout the region.”

Customers who wish to nominate an employee should visit stagecoachbus.com or email [email protected] to give details of the staff member and an explanation of why they believe the employee deserves to win an award. The deadline for nominations is midnight on Friday 27 May 2016.

The awards are open to employees across Stagecoach’s bus and rail operations in the UK and around 120 staff members have been honoured for their outstanding efforts over the past six years.