Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page


In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt.
Stagecoach

Reminder to nominate your customer service champion and win a cash prize

16 May 2017

There is still time for bus passengers across Teesside, Hartlepool, Sunderland, South Shields and Newcastle to say thank you and nominate their Customer Service Champion from Stagecoach North East and win a cash prize of up to £500.

The deadline for submitting entries for the Stagecoach Group Champions Awards is fast approaching (Friday 26th May) and the local bus operator is encouraging its customers to reward staff that have gone above and beyond before the deadline at the end of the month.

Now in its eighth year, the company’s Group-wide Champions Awards recognises staff achievements in a number of categories including safety, environment, health, innovation, community and customer service. The initiative acknowledges team members who go the extra mile, make the journey extra special or deserve a simple thank you. 

Customers who nominate a winning employee can receive a cash prize of £500 for a gold award-winning employee, £250 for a silver award-winning employee and £125 for a bronze award-winning employee.

Managing Director of Stagecoach North East, Steve Walker, said: “With time running out, we are calling on bus customers to pick their favourite employee - which could be a driver, customer service assistant, inspector or any other member of the Stagecoach team - and not miss out on the opportunity to win a cash prize as a thank you.” 

Customers who wish to nominate an employee should visit www.stagecoachbus.com or email [email protected] to give details of the staff member and an explanation of why they believe the employee deserves to win an award. The deadline for nominations is midnight on Friday 26 May 2017.

The awards are open to employees across Stagecoach’s bus and rail operations in the UK and around 150 staff members have been honoured for their outstanding efforts over the past seven years.