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18 Mar 2015
Local bus company Stagecoach has announced changes to St Dunstan’s bus routes which are due to come into effect in April.
The changes have been planned in response to customer feedback after the company combined services 21 and 22 into one route last September. From 26 April, Stagecoach will split the route back into two separate services. Route 21/21A buses will run from Hales Place to the city centre whilst route 22 buses will run from London Road Estate to the city centre.
The changes to the service which were well received, such as the direct route between London Road Estate and the city centre, the closer links from Hales Place into St Dunstan’s, and the frequent service to St Stephen’s Road will remain.
There will also be a new off-peak route, numbered 27, from the city centre to London Road Estate serving St Dunstan’s in both directions. This route will provide a link between Canterbury West Station and the city centre, timed to meet high speed train arrivals.
Philip Norwell, managing director of Stagecoach in East Kent, said: “We have listened to the concerns some of our customers had regarding the changes we made to routes 21 and 22 in the autumn. The changes planned for April address the two main issues communicated to us. Firstly, there currently isn’t a service to Farleigh Road and Broad Oak Road, so from April buses will operate twice an hour in both directions, reinstating the quicker service from Hales Place into the city centre serving Kingsmead. Secondly, the introduction of the new route 27 will provide a direct route between London Road Estate and St Dunstan’s running hourly in the off peak in both directions.
“We appreciate customer feedback as this helps us provide the best service possible. We encourage our regular customers to join our Canterbury district bus user group so they can have their say and influence changes to their bus services.”
Application forms to join the bus user group are available from the travel shop at Canterbury Bus Station. The new bus timetables and route maps are also available to view online on the Stagecoach website from Monday 23 March.