In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.
Face coverings are compulsory when using public transport in England and Scotland. In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.
The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page
03 Jun 2020
Transport Focus, the independent watchdog representing the interests of Britain’s public transport passengers have shared the results of their latest passenger survey.
This survey was carried out between 8 September and 21 December 2019 with several hundred passengers across Devon taking part travelling at a variety of times in the day. The survey maps bus passengers' journey experiences and provides valuable feedback from our customers.
Transport Focus offers advice to the public and aims to secure improvements, influence decisions and support passengers with an emphasis on evidence-based campaigning and research.
Thank you to everyone who took part we really appreciate the feedback and insights given!