In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.
Face coverings are compulsory when using public transport in England and Scotland. In Wales it is compulsory to wear a three layer face covering on public transport. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.
The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page
27 Mar 2018
Stagecoach Smart cards were introduced to help deliver greater convenience for customers and deliver an environmental benefit by reducing the need for paper tickets. The card is re-usable and customers have always been encouraged to keep it, load new products on to it and register it online for added protection in case it is lost or stolen.
However, research has shown that many of our customers were choosing to get a new smart card each time they purchased a ticket on our buses. This had an environmental impact as well as pushing up operating costs and making it harder for us to keep fares low for all passengers.
Last year, we therefore introduced a charge for customers requiring a new StagecoachSmart card from the bus driver. From Sunday 2 April this charge will be £1.
Those who already have a StagecoachSmart card are reminded that they can continue to avoid any additional card costs simply by re-using the one they have.