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Stagecoach West drives increased bus use through ‘Catch The Bus Week’

14 Apr 2015

  • Stagecoach activities part of national Greener Journeys initiative
  • ‘Catch the Bus Week’ to run from 28 April - 4 May
  • Stagecoach offers best bus fares and highest customer satisfaction of any major UK operator

Stagecoach West is joining forces with sustainable transport group Greener Journeys to promote the benefits of bus use through the second annual ‘Catch the Bus Week’.

The initiative, which will run for a week from 28 April, will see Stagecoach West working to encourage local people to ditch their cars in favour of taking the bus.

Throughout the week, Stagecoach – which offers the best value bus fares and has the highest customer satisfaction of any major UK Bus operator – will highlight the health, environmental and financial benefits of using the bus more often. 

Travelling by bus has big health benefits; it is a third less stressful to commute by bus than by car1. Furthermore, taking the bus can help achieve half the Government’s recommended 30 minutes of exercise per day2.

Buses also help local economies to thrive by connecting people who don’t have regular access shops and services –25% of all households and nearly 50% of workless households have no access to a car3.

Young people are more dependent on bus services than any other group with more than 50% of 16-19 year olds being regular bus users4 .

Stagecoach West is carrying out a programme of promotional activities across the area to encourage people to give the bus a try. These will include:

  • Become the ‘Face of Catch the Bus Week 2015’- a call to the public to send in their own stories about why the bus is important to them. The best stories will be published on the Stagecoach West website and win a £50 shopping voucher
  •  Competitions inviting school children to write poems and draw the “Bus of the Future”. Winners will be displayed on local buses 
  • MP Bus surgery held in Swindon on Friday 2nd May-a chance for the public to meet and ask questions to local MP Justin Tomlinson
  • Competitions to win iPads and Golden Tickets. Visit to complete the survey and be entered into the draw
  • Stagecoach West will be in and around Gloucester handing out balloons and leaflets on Wednesday 30th April

For the first time, Stagecoach West has invited local MP Justin Tomlinson to host his weekly constituency surgery on board a Stagecoach bus. Mr Tomlinson will be in Regent Circus fielding questions from members of the public on Friday 2nd May. The vehicle will be stationary and open to everyone between 10:30 - 12:30.

Ian Manning, Managing Director of Stagecoach West said, “There are obvious environmental benefits of taking the bus instead of driving – but bus travel can also save people money and reduce the stress of driving and parking in busy towns and cities.

“Catch the Bus Week is a great example of how the industry can work together to encourage greater use of sustainable travel. Ensuring people can access high quality, affordable and sustainable bus travel is a shared responsibility between transport providers and central and local government. As bus operators we will continue to work hard in partnership with other parties to make that happen.”

Claire Haigh, Chief Executive of Greener Journeys said, “Buses provide vital transport links. They connect people to jobs, to education, to retail and leisure opportunities. They help reduce congestion and they are green way to travel. Simply walking to and from the bus stop each day can help you get your ten thousand steps and improve your wellbeing. 

“By providing access to jobs and training, getting customers to places of business, buses support the economy and economic growth. I am delighted to be launching Catch the Bus Week. It is a fantastic way to increase awareness of the many benefits buses bring to our lives and hopefully encourage those who up until now have wary of bus travel to give it a try.” 

In March, Stagecoach announced a record £100m of investment in new buses and coaches including 34 new buses throughout Stagecoach West, £21million hybrid bus fleet for London and more gas buses for Sunderland. This means that orders for regional bus operations will top £545million in last seven years, plus £100million in London since 2010.

Stagecoach, for the second year running has been announced as having the highest customer satisfaction of all national bus operators. In March 2014, consumer watchdog Passenger Focus found that 90% of Stagecoach bus passengers were either very or fairly satisfied with their overall service - even higher than last year's leading score of 86%.

Researchers also found that Stagecoach was the top national operator for the key customer measures of value for money, punctuality and on-bus journey time. 

Stagecoach has twice been independently assessed as offering the lowest bus fares of any major UK bus operator. It also runs the UK's first long-term nationwide discounted bus travel scheme for jobseekers. The initiative gives jobseekers a 50% discount on their bus travel to help them find employment.

In 2013 Stagecoach Group was awarded the prestigious Carbon Trust Standard for measuring, managing and reducing its global carbon footprint, becoming the first public transport operator to have its boundaries certified outside of Europe. 

The Group reduced the carbon footprint of its businesses in the UK and North America by 6% in the three years from 1 May 2010 to 30 April 2013 and also reduced the carbon intensity (tCO2e/£m turnover) of its global operations during the period by 8.6% as a result of a package of measures designed to make its business more sustainable.

Research has shown that if everyone switched just one car journey a month to bus that would be one billion fewer car journeys on the roads, and a saving of 2 million tonnes of CO25

To find out more about what Stagecoach West is doing to promote ‘Catch the Bus Week’ log on to