Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales it is compulsory to wear a three layer face covering on public transport. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page


From clipping tickets to scanning Smartcards

14 Mar 2016

From clipping tickets to scanning smartcards – 50 not out for bus driver Diane


A bus conductor turned driver is celebrating 50 years continuous service with Stagecoach Yorkshire - as the company unveils plans to hand out StagecoachSmart travel cards on the bus for the very first time from Tuesday 22 March.


Diane Pinder, 68, from Doncaster, first joined Yorkshire Traction in 1966 as a ‘clippie’, or bus conductor, collecting fares and issuing paper tickets. Stagecoach bought Yorkshire Traction in 2005, just one of many changes Diane has seen in her long career with the leading travel operator.


Diane, who is based at Stagecoach’s Rawmarsh depot, said: “The job has changed a lot over the years, particularly in terms of the role of technology – Stagecoach will soon issue 7 day tickets on StagecoachSmart travel cards on the bus, which will replace paper tickets, which is something amazing for me to see.”


From Tuesday 22 March, customers who board the bus and buy any Stagecoach 7 day megarider, or 7 day TravelMaster CityBus, CityWide, RConnect or SYConnect ticket will have their ticket issued on a StagecoachSmart travel card. Customers can then keep their smartcard and keep on using it for their bus travel in South Yorkshire and Chesterfield.


People getting on the bus with a StagecoachSmart travel card can also ask the driver to top up their card with a 1 day ticket, or 7 day ticket.


After 15 years with Stagecoach, Diane made the jump from clippie to driver, and has been based at the former Doncaster depot as well as Rawmarsh.


Even after more than half a century of work, Diane still has an appetite for the job.


Diane said: “The time I’ve spent at Stagecoach has absolutely flown. I can’t believe it’s been 50 years since I started in the industry.


“I feel very privileged to have worked for such a fantastic company.


“I’ve always loved travelling, and especially used to love doing the J7 route, from Doncaster to Blackpool. I have very fond memories of that journey – of picking up my breakfast on the way there and my tea on the way back.


“But the fact is, I still love my job today and I have no plans to retire any time soon!”


Paul Lynch, managing director of Stagecoach Yorkshire, said: “Diane’s service to this company is second to none. During her 50 years with us, she’s seen many changes, evolving from Yorkshire Traction, to Stagecoach Yorkshire, and has adapted to major advances in ticketing technology.


“There can be very few people today who can say they have served the same company for most, if not all, of their career, in any walk of life.


“All of our drivers are extremely valued employees and we’re delighted that Diane intends to continue with her great work with Stagecoach, providing a fantastic service to the people of Yorkshire.”