17 Dec 2019
Stagecoach has announced changes to bus and tram tickets and fares from 2 January 2020 including new online discounts for some tickets following customer feedback.
Stagecoach’s new, simpler ticket range means that whilst some customer’s ticket prices will go up, a number have been frozen and some are reducing in cost. Some local bus and tram tickets have also been expanded to cover a much larger area, allowing people to travel further for less.
The company is encouraging customers to buy their ticket online or on the Stagecoach Bus App before they travel with extra discounts as lowering the amount of time spent at bus stops speeds up journey times for everyone which is very important with increasing congestion.
John Young, commercial director at Stagecoach Yorkshire, said: “Our customers have been telling us for a while that the range of tickets we have on our buses is too complicated, so from 2 January 2020 we are making things much simpler and easier to understand.”
“Simplifying our bus and tram tickets, the recent investment in the improved Stagecoach Bus App (which allows you to track your bus live on a map) and contactless payment on all our buses continues to help us make bus travel more attractive to non-users and encourage more people to try the bus for some of their travel needs.”
Part of the company’s changes also include an improved offer to business who wish to encourage their own staff to use public transport with online discount codes in place of paper vouchers, helping local businesses achieve their sustainability goals.