In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.
Face coverings are compulsory when using public transport in England and Scotland. In Wales we advise you to wear a face covering if you can.
The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page
30 Jun 2020
As more people in England return to work, the government advise to only travel if your journey is necessary. Trams are here if you need them and play a vital role in allowing people to make necessary journeys.
The safety of our customers and employees is our priority, so in line with government guidance, we’ve put further measures in place to help our customers practise social distancing and travel safely on our services.
To allow you to plan your travel around less busy times, you can now look how busy your tram is likely to be.
Please note that this information is an indication based on recent data. It isn't a live prediction or guarantee.
1. Make a plan
2. Social distancing at the tram stop
3. Social distancing on the tram
4. Paying for your journey
Revised timetables are currently in operation due to rail replacement work.
It is now compulsory to wear a face covering when using public transport in England.
The requirement to wear a face covering does not apply if you have a reasonable excuse not to, and this is explained in our Face Covering FAQs below. Customers can download a new journey assistance card from our website which will confirm that they are exempt from the face covering legislation.
To help provide valuable travel options to key workers at this time, Tram Only tickets will be accepted on Stagecoach buses in Sheffield until further notice.
Tram Only tickets can only be used to make similar bus journeys to those normally taken on the tram. The ticket is not valid for journeys beyond these areas where the final destination could not be reached by tram.
The arrangement is only in place whilst revised tram timetables are in operation and may be withdrawn at any time.
Tram Only tickets must be valid and normal terms apply.
If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form below.
We know you’ve got some questions on how to stay safe when you travel, so we’ve given some answers relating to travelling on our services.
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We're sure you can understand that during this difficult time, things are changing quickly. We are constantly evaluating the situation and will let you know if anything else changes.