In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.
Face coverings are compulsory when using public transport in England and Scotland. In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.
The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page
17 Jul 2020
In line with government guidance, we’ve put measures in place to help our customers practise social distancing and travel safely on our services.
shows the risks to our customers travelling with us (in blue), and the control barriers in place to reduce the spreading of Coronavirus (red centre-circle) on our network.
To allow you to plan your travel around less busy times, you can now look how busy your tram is likely to be.
Please note that this information is an indication based on recent data. It isn't a live prediction or guarantee.
1. Make a plan
2. Social distancing at the tram stop
3. Social distancing on the tram
4. Paying for your journey
Revised timetables are currently in operation due to rail replacement work.
It is now compulsory to wear a face covering when using public transport in England.
The requirement to wear a face covering does not apply if you have a reasonable excuse not to, and this is explained in our Face Covering FAQs below. Customers can download a new journey assistance card from our website which will confirm that they are exempt from the face covering legislation.
Tram Only tickets will be accepted on Stagecoach buses in Sheffield until further notice.
Tram Only tickets can only be used to make similar bus journeys to those normally taken on the tram. The ticket is not valid for journeys beyond these areas where the final destination could not be reached by tram.
The arrangement is only in place whilst revised tram timetables are in operation and may be withdrawn at any time.
Tram Only tickets must be valid and normal terms apply.
If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form below.
We know you’ve got some questions on how to stay safe when you travel, so we’ve given some answers relating to travelling on our services.
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We're sure you can understand that during this difficult time, things are changing quickly. We are constantly evaluating the situation and will let you know if anything else changes.