We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.
We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.
20 Oct 2020
In line with government guidance, we’ve put measures in place to help our customers practise social distancing and travel safely on our services.
shows the risks to our customers travelling with us (in blue), and the control barriers in place to reduce the spreading of Coronavirus (red centre-circle) on our network.
To allow you to plan your travel around less busy times, you can now look how busy your tram is likely to be.
Please note that this information is an indication based on recent data. It isn't a live prediction or guarantee.
1. Make a plan
2. Social distancing at the tram stop
3. Social distancing on the tram
4. Paying for your journey
Revised timetables are currently in operation.
It is now compulsory to wear a face covering when using public transport in England.
The requirement to wear a face covering does not apply if you have a reasonable excuse not to, and this is explained in our Face Covering FAQs below. Customers can download a new journey assistance card from our website which will confirm that they are exempt from the face covering legislation.
If you’ve got feedback for us, we’d love to hear it. Tell us what you think by filling in our feedback form below.
We know you’ve got some questions on how to stay safe when you travel, so we’ve given some answers relating to travelling on our services.
Follow us on Twitter where we provide live service updates all day, every day.
We're sure you can understand that during this difficult time, things are changing quickly. We are constantly evaluating the situation and will let you know if anything else changes.