Explore the Lakes by bus competition - Terms and Conditions

Promoter: Stagecoach Cumbria & North Lancashire, Head Office, Broadacre House, 16-20 Lowther Street, Carlisle, CA3 8DA. This giveaway is being offered by Stagecoach Services Ltd, a subsidiary of Stagecoach Group plc.

1. Information on how to enter forms part of these conditions of entry. Participation in this promotion constitutes acceptance of these conditions of entry.

2. Entry is open only to UK residents, aged 18 or over. Employees of Stagecoach Group and the immediate families of the Promoter or the agencies or companies associated with this promotion are ineligible to enter. 

3. Entrants will be directed to our Explore the Lakes by bus giveaway page, hosted by Dotdigital, our online services provider, and will be asked to submit their name, email address, age and frequency of travel to the Lake District.


4. There is no entry fee, and no purchase necessary to enter this giveaway.


5. Only one entry will be accepted per person. Multiple entries from the same person may results in disqualification.


6. Winners will be contacted only via the email used to sign up to the competition.


7. This giveaway is in no way sponsored, endorsed, administered or associated with The Lamplighter Dining Rooms, Windermere Lake Cruises, Facebook, Instagram, Dotdigital or Twitter.

8. The Promotion will begin at 00:01 on 30th June 2022 (“Opening Date”) and close at 23:59 on 30th July 2022 (“Closing Date”) (“Promotion Period”). 

9. All winners will be selected randomly by Stagecoach Cumbria, and will be contacted directly by Tangerine Communications, by 5th August 2022.

10. Once all information has been successfully verified by Tangerine Communications, the recipient will be eligible to claim their prize.

The prize breakdown and quantity of prizes available are listed below.

  • A two night stay for two, at The Lamplighter Hotel including breakfast & dinner
  • A luxury hamper, made up of locally sourced goodies
  • Two bus & boat tickets for the weekends, for us on Windermere Lake Cruises
  • Travel covered up to £200.00 GBP


a. Once verified, a voucher for the stay will be supplied to the winner, and the winner will be responsible for arranging their prize directly with the hotel. The voucher will last for 12 months [one calendar year] and booking will be dependent on availability.


b. The winner must confirm dates with Tangerine Communications, who will arrange travel as well as the luxury hamper and bus & boat tickets which will be sent to the hotel upon arrival.


c. Once booked, no element of the Prize can be altered or amended. Any changes are subject to the Promoter’s Partner’s discretion and the supplier’s booking conditions.

d. So far as is permitted by law, the Promoter and its associated companies and agents exclude responsibility and all liabilities arising from: a) any postponement or cancellation of the Promotion; b) any changes to, supply of (including, without limitation, the Prize which does not reach the intended recipient), cancellation of, or use of the Prize c) any act or default by the recipient.

e. For the avoidance of doubt, the Prize does not include travel or other expenses unless otherwise stated, or any other costs of a personal nature not stated for the recipient and guest(s).  One guest is permitted, in addition to the winner (x2 adults total).

f. The Promoter is not responsible or liable for any loss or damage incurred by the recipient or their guest should they be unable to redeem their Prize for whatever reason.

g. Recipients and guests take full responsibility for any risks associated with travelling to, from and within the United Kingdom to claim their prize.

h. The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupted or misdirected, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.

12. It is the responsibility of the Prize recipients to ensure they can be contacted at all reasonable times by the Promoter and its associated agencies regarding claiming their Prize. It is the responsibility of the prize recipient to supply the correct personal information and the correct postal address. The Promoter will not be liable for non-delivery of prizes caused by the provision of wrong information, postal disputes or other causes beyond its control.


13. The Prize recipient will have seven working days to claim their prize. If the agency does not receive a response within this time, a secondary winner will be selected.

14.  All recipients must, at the Promoter’s request, participate in reasonable promotional activity (such as publicity and photography) surrounding the winning of the Prize, free of charge, and they consent to the Promoter using their name and images in promotional material.

15. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using the Prize (including to any guests), except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

16. The Prizes are not transferable or exchangeable and cannot be redeemed for cash or any other form of compensation, this also includes the selling of Winning coupons or Prizes to third parties or them being sold or made available for commercial gain in any way, including on online auction sites.

17. In the event for any reason the Prize recipients do not take an element of the Prize at the time stipulated by the Promoter, then that element of the Prize will be forfeited by the recipients and neither cash nor any other form of compensation will be supplied in lieu of that element of the Prize. If for any reason a Prize is not available, the Promoter reserves the right to substitute another prize for it, in its sole discretion, of equal or higher value.  The recipients agree to comply with the reasonable requests of the Promoter and its agents and to be responsible to the Promoter for the acts and omissions of their guests.

18. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries.

19. The Promoter accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Promotion or accepting the Prize. The Promoter further disclaims liability for any injury or damage to your or any other person’s computer, tablet or mobile device relating to or resulting from participation in connection with this Promotion.

20. The Promoter reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Promotion with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of the Promoter in all matters under its control is final and binding and no correspondence will be entered into.

21. The Promoter reserves the right to publish the full names and counties of residence of the recipients.

22. The full names of recipients may be obtained by writing to Winning Tickets, Stagecoach Cumbria & North Lancashire, Second Floor, Broadacre House, 16-20 Lowther Street, Carlisle, CA3 8DA up to two months after the Closing Date.

23.  These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.

24. The personal information entrants provide will be used by the Promoter for the purpose of conducting this Promotion. The Promoter may disclose entrants’ personal information to its contractors and agents to assist in conducting this promotion or communicating with entrants. The Promoter’s privacy policy is available on the Promoter’s website at