We know many of you will be looking for information for how lockdown will affect our services. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. Please check our latest timetables for more information.
We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. You can keep up to date checking our main Coronavirus page.
You can travel on our services with confidence. Our enhanced cleaning regime means we pay extra attention to the surfaces you come into contact with such as handrails, bells, poles and seats, to make sure they are regularly sanitised.
Our colleagues are part of our local communities and throughout the pandemic they have been passionate about helping ensure our customers and drivers stay safe. From Grace at Worksop, Hannah in Hull and Dawn in Lincoln, they are just a few from a huge team of people who have been sanitising all the key touch points on our buses every day. Every single one of our drivers carries their own personal Dalziel DCS2 80% Alcohol Sanitiser, a quick acting and effective skin disinfectant and sanitiser which kills bacteria and viruses and rapidly evaporates without leaving residue or odour.
Our teams are disinfecting everywhere that can be seen, so get on board to get to where you need to be.
Remember to wash or sanitise your hands before and after every journey to help keep everyone safe, and don't forget your face covering for when you travel with us.
Social distancing at the bus stop:
To allow for social distancing, buses will have limited capacity. If your bus has a 'BUS FULL' sign please be prepared to wait for the next bus. The busy bus checker in our live map view, on the Stagecoach Bus App, shows the busiest and quietest times to travel, based on how many people normally use the service.
Please be kind and look out for other passengers who might need to travel more urgently than you.
At bus stops, try to keep at least one metre away from anyone else in the queue.
Let people off the bus before you get on and try to keep a safe distance between you, the driver and other customers.
Social distancing on the bus:
Only one person can sit in a double seat, unless you’re with a member of your household or social bubble.
You must sit diagonal to the person in the row in front and behind. You should leave the seat behind and next to them empty.
Please leave the seat behind the driver free. If you’re physically able to use the top deck of the bus please do as this keeps seats free on the lower deck for people who are unable to use the stairs.
Don't stand on the bus.
Once you’re on the bus open a window, if you can, to help with ventilation.
When leaving the bus stay seated, ring the bell and take everything with you.
Let us know if you think your bus is too busy to allow for social distancing.
Paying for your journey:
You can use contactless payment methods on all our buses.
If you can only use cash, please have the exact fare.
To find out more about travelling safely with us just visit our Coronavirus section.