In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.
Face coverings are compulsory when using public transport in England and Scotland. In Wales you must wear a 3 layer face covering on public transport and put it on before travelling unless you are exempt. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.
The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page
You can travel on our services with confidence. Our enhanced cleaning regime means we pay extra attention to the surfaces you come into contact with such as handrails, bells, poles and seats, to make sure they are regularly sanitised.
Our colleagues are part of our local communities and throughout the pandemic they have been passionate about helping ensure our customers and drivers stay safe. From Stewart in Gainsborough, Grace at Worksop, Rudi in Scunthorpe, Chris in Mansfield and Graham and Julie in Skegness, they are just a few from a huge team of people who have been sanitising all the key touch points on our buses every day. Every single one of our drivers carries their own personal Dalziel DCS2 80% Alcohol Sanitiser, a quick acting and effective skin disinfectant and sanitiser which kills bacteria and viruses and rapidly evaporates without leaving residue or odour.
Our teams are disinfecting everywhere that can be seen, so get on board to get to where you need to be.
Remember to wash or sanitise your hands before and after every journey to help keep everyone safe, and don't forget your face covering for when you travel with us.
Social distancing at the bus stop:
To allow for social distancing buses will have limited capacity. If your bus has a 'BUS FULL' sign please be prepared to wait for the next bus.
Please be kind and look out for other passengers who might need to travel more urgently than you.
At bus stops, try to keep at least one metre away from anyone else in the queue.
Let people off the bus before you get on and try to keep a safe distance between you, the driver and other customers.
Social distancing on the bus:
Only one person can sit in a double seat, unless you’re with a member of your household or social bubble.
You must sit diagonal to the person in the row in front and behind. You should leave the seat behind and next to them empty.
Please leave the seat behind the driver free. If you’re physically able to use the top deck of the bus please do as this keeps seats free on the lower deck for people who are unable to use the stairs.
Don't stand on the bus.
Once you’re on the bus open a window, if you can, to help with ventilation.
When leaving the bus stay seated, ring the bell and take everything with you.
Let us know if you think your bus is too busy to allow for social distancing.
To find out more about travelling safely with us just visit our Coronavirus section.