Coronavirus Update Close

National lockdown restrictions are in place across England. Until 2 December, you should only travel for work, education or other permitted reasons. From 2 December England will be returning to a 3 Tier System. Find out more about local restrictions.

A tiered system of protection levels is in operation across Scotland. So, if you need to travel, make sure you're up-to-date with what's happening in your area by checking the local government guidance.

We've put in place measures to allow you to travel safely including limiting available seats on buses and enhanced cleaning. Unless you’re exempt, you must wear a face covering throughout your journey. Please avoid busy times, use contactless payment where you can, keep your distance and take your litter with you. Stay up to date on our Coronavirus page.


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Back to school with Stagecoach

We’re working hard behind the scenes to ensure that you can travel as safely as possible and we’ve put together some helpful information for pupils or parents with children heading back to school and travelling by bus.

Before you board, please make sure have your face covering on and you've followed the   Scottish Governments FACTS  public health information. If you’re travelling to school by bus, the driver will ask you to sit at the back of the bus along with other school pupils.

It’s really important that you follow the instructions given to you by the driver and that you wear a face covering while you're on board - please don't take it off until you leave the bus. 

Please remember to ring the bell when you're about to reach your stop, the driver will stop for you so that you don’t have to queue to leave the bus. This helps to keep you and other passengers on board safe. 

From Monday 31st August 2020, school pupils and children over 5 must wear a face covering when travelling by bus. We understand that not everyone can wear a face covering – and that’s OK! Let the driver know you're exempt by showing your Thistle card which can be displayed on your mobile when you downloaded the   Thistle App

 

 

Fares, tickets and scholar passes

Due to the current circumstances, we've made changes to the way school term passes can be purchased. To limit contact, they can be bought over the phone and sent out to you in the post. Simply DM us on Twitter (@StagecoachEScot), PM us on Facebook (@StagecoachEastScotland) or email us at [email protected] with your name and contact number and someone will give you a call.

We also have a great range of child, young person and student tickets available - we recommend using a   Young Scot  card to save money when you travel. It also doubles up as identification for the driver if you happen to look a little older than you are.

 

How do I pay for the bus?

Every Stagecoach bus service accepts contactless  by card or mobile on board, there is no minimum spend but transactions are capped at £30.

Pay contactless

If you're paying by cash, please try to have the exact fare where possible, however our drivers can give change if needed.

 

How clean will my bus be?

Our team of cleaning and engineering staff are working around the clock to ensure that you can travel on our services with confidence.  We pay extra special attention to all of the main touch points that you will come in contact with like handrails, bells, poles and seats to make sure they are all regularly cleaned. 

To help keep yourself and everyone else as safe possible, please make sure you wash your hands thoroughly or use hand sanitiser before and after travelling