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Ting
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Ting

Enjoy on-demand, tailor made bus trips, booked at your fingertips! 

Ting is a great new way to get about by bus in West Huntingdonshire, without having to rely on a car. Simply download the ting app, book your trip and your bus will pick you up at your chosen time. Plus, you can travel anywhere within the service zone for just £2 each way!

Download the Ting App (iOS) 

Download the Ting App (Android)

 

Find out where you can travel with ting

 

Brought to you by Cambridgeshire & Peterborough Combined Authority, in partnership with Stagecoach East.

 

Our services will be running on an amended schedule over the festive period. Find out more below;


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 Monday 20th December

 

 

 

 

 

Normal 7-7 operation

Tuesday 21st December

 Wednesday 22nd December
 Thursday 23rd December
 Christmas Eve
 Christmas Day No service
 Boxing Day No service

Monday 27th December

Bank Holiday

No service
Tuesday 28th December bank Holiday No service     
Wednesday 29th December  

 

 

Normal 7-7 operation

 Thursday 30th December
 New Years Eve
 New Years Day   No service
 Sunday 2nd January   No service

Monday 3rd January

Bank Holiday 

 No service
 Tuesday 4th January   Normal services resume

Everything you need to know about ting:

What is ting and how does demand responsive transport work?

Demand responsive bus services are not fixed to a specific route or timetable- the movement of buses is determined by the demands of those wanting to travel. Using the ting app, customers can hail a bus directly from their smartphone and travel where they like, when they like within the service operation times and zone. The app's clever algorithms enable multiple passengers to seamlessly share their journey with other customers making similar trips in the area. 

Where can I travel?

Ting covers the West Huntingdonshire area including key towns such as St Neots, Cambourne, Sawtry and surrounding villages. The service has been introduced to West Huntingdonshire to improve transport links for those living in rural areas, removing young people's dependence on parents for lifts and allowing local residents to lessen their reliance on cars. 

View the service map

Please note that ting serves the areas within the green area of the map and the following stops outside of this:

  • Huntingdon Bus Station
  • Huntingdon Train Station
  • Hinchingbrooke Hospital
  • Cambourne Morrisons
  • Thrapston Industrial Estate

 

When can I travel?

The ting service is available 7am-7pm Monday-Friday and 8am-6pm Saturday. Ting does not operate on Sundays or Bank Holiday Mondays.

 

How much are tickets?

Any one-way ride within the service zone costs just £2 for all adults. Children under 5 travel for free with an accompanying adult. Concessionary Bus Pass holders can also travel for free on the service, subject to ENCTS terms and conditions*.

Travelling further afield? You can also purchase an add on ticket which costs an extra £1 one way or £2 return, and allows you to connect through to any other Stagecoach bus service. This means you can travel to any of these great places:

  • Bedford- catch the 905 service from St Neots or Cambourne
  • Cambridge- catch the 905 service from St Neots or Cambourne
  • Peterborough- catch the 904 service from Huntingdon
  • St Ives- catch the busway or 904 service from Huntingdon

 To purchase an add-on fare, simply show your ting ticket to the driver of your busway, 904 or 905 service bus and they will issue you a £1 single ticket.

*Please note that other Stagecoach tickets, such as DayRider, MegaRider and Student Bus Passes are not valid on this service. You must purchase a ting single or return ticket or use your Concessionary Card.

 

How do I book a trip?

  1. Download the ting app from your app store- search for ting Trips. Once you've created your login, you'll be prompted to select your: pick up location, desired destination, the time you'd like to travel and the number of passengers. Your ting bus will then be booked!
  2. Phone our local call centre- dial 01223 433 255 and our friendly customer service team will ask you all the right questions. Our call centre is open 7am-7pm Monday-Friday and 8am-6pm Saturday. Please note that the call centre is closed on Bank Holiday Mondays.

 

How far ahead can I book?

The earlier the better, especially if you have a train to catch or a scheduled medical appointment to get to. You can book up to 7 days ahead. However, you can also book as late as you like before you want to be picked up. There’s a chance it might be fully booked at the time, so earlier is better.

 

Will I receive notifications about my trip?

Yes, the ting app will keep you up to date on the progress of your journey. You'll be able to track your bus and will receive text updates, which include:

  • Confirmation and reminders of your booking details
  • Notification that your driver is on route
  • Announcement of the arrival of the bus at your chosen stop

Is there a passenger limit to a single booking?

Each booking can be made with up to 4 passengers. 

 

What buses are used on the service?

The ting service is run by 4 Optare solo, single deck vehicles which have Euro 6 engines. These engines are cleaner and more environmentally friendly as they help to reduce NOx emissions.


Is the service wheelchair accessible?

Yes! We want everyone to have the opportunity to enjoy the new ting service and so our buses are spacious with wide, step-free access. There will be a dedicated space on the bus for those in wheelchairs to travel safely and comfortably.

 
ting buses

Have a question that isn't covered here?

Email our team at [email protected] or give us a call on 01223 433 255. Please note that our call centre will open from Monday 25th October.

 

Travelling safely with us:

  • Please wear a face covering throughout your journey, if you can.
  • We're continuing our daily deep cleans and enhanced cleaning throughout the day, focusing on the key touchpoints.

 

Concessions Ts and Cs:

  • Customers in possession of a valid Concessionary Travel card can travel free after 09:30am Monday-Friday (and any time on Saturdays). 
  • To enable your discount, simply open the app and head to your  account  details, select 'Customer Type'  and select 'Concession' so that your discount will be applied. 
  • Your Concessionary Travel card will need to be presented to the driver and scanned when boarding the vehicle.