What happens if I lose my Manchester student bus pass?
Student Smart card
If you buy your student bus pass online and lose your Student Smart card please notify us either by logging into the My account section of this website or by contacting the StagecoachSmart Helpdesk on 0345 810 1000.
Lines are open 07:00 to 22:00, 7 days a week, excluding Christmas Day
*Calls are charged at geographic rates (the same as 01/02 numbers) and are included in call packages from both landlines and mobiles.
A replacement Student Smart card will be posted to you free of charge.
Paper Student bus passes
If you lose your paper Student bus pass please complete and submit the lost ticket form.
A charge of £25 is applicable to replace a paper ticket and only one replacement will available in an academic year.
Is there any free travel for students and staff in Manchester?
University of Manchester
Travel reinstated from Monday 21 September 2020. If you are a student or member of staff from University of Manchester you may travel free between the North and South Campus on magic bus 147. Just show your University ID to the driver.
Free travel will be available from the following stops only:
From South Campus to North Campus
1. University (outside Students Union)
2. University (near Booth Street West)
You can travel as far as Sackville Gardens (Whitworth Street).
From North Campus to South Campus
3. University (Vimto Park)
4. Conference Centre (Charles Street)
You can travel as far as the University (outside Stopford Building).
You can check the area of free travel on the magic bus 147 zone map.
If you are travelling outside the campus area you will need to pay for your journey or hold a valid ticket.
University of Salford
If you are a student or member of staff from University of Salford you may travel free between the Adelphi Street and MediaCityUK on service 50 and 51. Just show your University ID to the driver.
You can check the area of free travel on the service 50 zone map.
If you are travelling outside the campus area you will need to pay for your journey or hold a valid ticket.
^Based on Annual Manchester Student bus pass £265, equivalent travel for 10 months using megarider Xtra tickets £620. Saving 57%.