Stagecoach
placeholder image
 
Share

Stagecoach Smart and Walrus in Merseyside and Chester

From 30 January 2017, adult and young person's Merseyside megarider plus+ tickets purchased on Stagecoach buses operating in Merseyside will be issued on Merseytravel Walrus cards.


Just so you know...

·         Your ticket price will not change

·         Your travel zone (Liverpool, Wirral and Chester) will not change

·         You should place the Walrus card on the ticket machine near the driver when boarding

·         Your StagecoachSmart card will remain valid in the Merseyside megarider+ zone if you currently buy (or top up) your bus ticket at stagecoachbus.com. 

·         You can keep your current StagecoachSmart card to buy a ticket online or outside Merseyside (i.e. Chester megarider, Preston megarider) 

Changes to StagecoachSmart Cards in Chester

From 30 January 2017, adult and young person's Merseyside megarider plus+ tickets purchased on Stagecoach buses operating in Chester will be issued on StagecoachSmart cards.

Just so you know...

·         Your ticket price will not change

·         Your travel zone (Chester, Wirral and Liverpool) will not change

·         You should place the StagecoachSmart card on the ticket machine near the driver when boarding

·         Your StagecoachSmart card will remain valid in the Merseyside megarider+ zone if you currently buy (or top up) your bus ticket at stagecoachbus.com. 

If you buy a Merseyside megarider plus+ ticket on services X8, 1 or 2 this will be issued on a Walrus card - see changes to StagecoachSmart cards in Merseyside 

Need help?

For help with Walrus cards please contact Merseytravel: 0151 227 5181  comments@merseytravel.gov.uk @Merseytravel

For help with StagecoachSmart cards please contact StagecoachSmart: 0345 810 1000 customer.support@stagecoachbus.com

Not sure who to contact?
Get in touch with Stagecoach Merseyside: enquiries.merseyside@stagecoachbus.com @StagecoachMCSL


Please note:

Credit on Walrus cards will not be replaced if lost or stolen. Tickets bought on stagecoachbus.com will continue to be issued on StagecoachSmart cards and remain valid in Merseyside plus+ zone. Registered StagecoachSmart tickets will be replaced with any outstanding credit if lost or stolen.

These changes are being made as part of the LCR Bus Alliance, a partnership between Arriva, Merseytravel and Stagecoach to improve local bus services.