England is currently in a national lockdown and our priority remains to keep our customers and employees safe.
To keep our buses safe and clean, we have daily deep cleans with extra disinfecting throughout the day. We pay special attention to handrails, bells, seats and poles to make sure they're regularly and thoroughly cleaned. Watch our video to find out more about our cleaning regimes.
Unless you’re exempt, you must wear a face covering throughout your journey and when using indoor public transport hubs in England. And if you need to travel by bus, please follow the guidance set out below so everyone can travel on our services with confidence.
You can find full details below of how you can travel safely on our services.

Make a plan:
- Allow extra time for your journey and try to travel at quiet times. We’ve introduced a Space Checker in our live map view, on the Stagecoach Bus App, so you can find the quietest time to travel, based on how many people normally use the service.
- Check our latest timetables before you travel.
- We do not provide hand sanitiser on our buses or trams so it is important that you thoroughly wash or sanitise your hands before and after you travel.
- Unless you're exempt, please remember to wear a face covering throughout your journey ensuring it covers your mouth and nose. See our Face Covering FAQs page for more information and exemptions.
Social distancing at the bus stop:
- You must wear a face coverings when using indoor public transport hubs in England, unless you are exempt.
- To allow for social distancing buses will have limited capacity. If your bus has a BUS FULL sign please be prepared to wait for the next bus.
- Please be kind and look out for other passengers who might need to travel more urgently than you.
- Take note and follow any posters at your bus stop which offer guidance about how to travel safely. Please see here for an example poster that can be found at the bus stop.
- At bus stops, try to keep at least one metre away from anyone else in the queue.
- There may be additional signage to guide you at bus stations on how to queue.
- Let people off the bus before you get on and try to keep a safe distance between you, the driver and other customers.
- Pay by contactless, or buy in advance and use a Smartcard or mobile tickets