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You must wear a face covering throughout your journey, unless you’re exempt 

For the latest travel information for England, Wales and Scotland, see our Coronavirus page


Travel with confidence

Travel with confidence in England

Changes to government guidance in England from Tuesday 30th November require face coverings to be compulsory again in shops and on public transport. 

You must wear a face covering throughout your journey, unless exempt. 

As more people are now on the move and the buses are busier, we want to make sure that we can get everyone where they need to be. So, all seats are now available on our buses in England (except for the one next to the door) and standing is also allowed.  

We want to reassure you that we’re still working hard to keep you safe. 

CleaningFresh air windows openFind out which buses are quieter on our app






We’re sticking to our daily deep cleans and enhanced cleaning throughout the day, focusing on the parts of the bus you’re most likely to touch. Our drivers also make regular checks of their vehicle to remove any litter that’s been left behind. 

Making sure there’s good ventilation on board is really important so we’re opening all windows and fitting devices to keep them open.  

On our app you can see the estimated busiest and quietest times to travel with our space checker. This feature puts you in control of when to travel during these current times, letting you travel with confidence.



Let’s keep everyone safe

We’re able to keep our services running because you, our customers, work with us to reduce the spread of Coronavirus. You can continue to help by doing the following:

Before you travel: 

  • Use our app to choose a quieter time to travel 
  • Plan your journey in advance 
  • Make sure you know where to find the latest version of the timetable
  • Try to pay by contactless or buy your ticket in advance on our website or app. If you can only pay with cash, please try to have the exact fare 
  • Wash and sanitise your hands

At the bus stop and on the bus: 

  • Wear a face covering, unless you’re exempt 
  • Try to give space to others  
  • Keep windows open to help ventilation 
  • Let people off the bus before you get on 
  • When you’re ready to get off, please stay in your seat and ring the bell 
  • If you brought anything on the bus, please take it home with you 

We’ve come this far. Let’s continue on this journey to keeping everyone safe.

If you still have questions about travelling on our services, check out our FAQs or our main Coronavirus page

Last updated at 29/11/2021