Coronavirus Update Close

In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.

Face coverings are compulsory when using public transport in England and Scotland. In Wales it is compulsory to wear a three layer face covering on public transport. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.

The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page

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Government Coronavirus Measures

Get the latest timetables and information here.

From Monday 1 June there'll be a phased uplift in bus services. At first this will be on some of the busier routes in Kent, but as government lock-down restrictions ease, you will begin to see more buses return to service in other parts of the south east.
 
We're working closely with Kent County Council and East Sussex County Council to put in extra services where they are needed the most. Please bear with us. We're working as fast as we can, but it will take a bit of time to understand where buses are needed as people start to return to everyday life.

We’ve summarised the bus services in each area, with links to a PDF showing the bus timetable for each route. Alternatively you can use our journey planner to plan your journey here:> www.stagecoachbus.com/plan-a-journey. 

Want to know how to travel safely by bus? We've taken a range of measures to help protect you when travelling. Our buses are clean, safe and ready to go. If you're planning on travelling and are concerned about what to do, check out this guide. We've also put together a ten-point guide to help understand the measures that are in place. Find out more here. 

To help protect you and our colleagues we're not able to issue change for your cash bus fare. If you need to use cash and you give us more than the exact fare, we'll donate any over-payment to Demelza Hospice Care for Children. Find out more here.
 
NEW:   Kent County Council and East Sussex County Council have agreed that concessionary travel passes will return to their normal times of availability from 1 September 2020.   That means all concession passes will no longer be available to use for free travel before 0930am on Mondays to Fridays.

 

 

Ashford. On Mondays to Saturdays the following timetables will apply..

Route 1/1A  buses will run additional journeys between Chartham and Canterbury from 15 June. 

Route 2    buses will run additional AM & PM peak journeys between Rolvenden and Ashford on Monday - Saturday from 29 June. 

Route 2A   buses will run an additional early morning journey Monday to Friday to Ashford from 1 June. No changes to Sundays.

Route 10X  buses will run an additional early morning return journey to and from Maidstone from 1 June (Mon-Fri).

Route 11  11A, 11B  buses will run a full weekday timetable (non schoolday variations) on Monday to Saturday from 1 June. 

Route 111  buses will resume operating from Thursday 4 June (Thursdays only).

Route 123  buses will terminate in the village from 12 July. 

Route 666 :      Due to gas main replacement by Southern Gas Network, Ashford Road (A251) will be closed up to 20 August (estimated). This means will be unable to provide a bus service between Challock and Faversham and buses will run into Canterbury instead. At Canterbury you will be able to get a connecting 3/3A/3X service to Faversham. Please use this timetable that shows connecting buses. 

route A   buses will run up to every 15 minutes from 29 June. 

Route B  buses will run up to every 15 minutes from 29 June. 

Route C  buses will run additional morning journeys to help with social distancing from 29 June. 

Route D   buses will run up to every 15 minutes from 29 June. 

Route AD  buses will run additional morning peak journeys from 29 June. 

Route G buses will run a special hourly timetable. 

On Sundays, normal Sunday timetables will operate. 

 

 

Canterbury. On Mondays to Saturdays the following timetables will apply..

Route 1/1A - please see the Ashford area tab. 

Route 3  buses will run every 20 minutes between Faversham and Canterbury, with hourly services to Sittingbourne, Oare and Kiln Court on Monday to Saturday from 8 June. No changes to Sunday.  

Route 4  buses will be reinstated from 8 June (non school timetable) on Monday to Saturday. This will now be the only service to UoK every 30 minutes. 

Route 5  buses will operate a  Monday to Saturday timetable (not including  school day only journeys) from 8 June.

Route 6   buses will be reinstated from 8 June  (non school timetable) on Monday to Saturday. 

Route 7    buses will run to a non-school timetable on Mondays to Saturdays from 8 June. 

Routes 8/9/11 - please see the Thanet area tab.

Route 15 - please see the Dover area tab.

Route 16 - please see the Folkestone area tab.

Route 17 - please see the Folkestone area tab.

Route 18 - please see the Folkestone area tab.

Route 21/21A    buses will run to a non-school timetable on Monday to Saturday from 8 June. No changes to Sunday. 

Route 22  buses will run to a non-school timetable on Monday to Saturday from 8 June. No changes to Sunday. 

Route 22A   buses will be reinstated from 8 June (non school timetable) on Monday to Saturday. 

Route 23  buses will run to a non-school timetable on Monday to Saturday from 8 June. 

Route 23A   buses will be reinstated from 8 June (non school timetable) on Monday to Saturday. 

Route 25  buses will run to a non-school timetable on Monday to Saturday from 8 June. No changes to Sunday. 

Route 25A  buses will be reinstated from 8 June (non school timetable) on Monday to Saturday. 

Route 27      buses will run to a non-school timetable on Monday to Saturday from 8 June.

Route 43 - please see the Dover area tab.

Route 89    buses will run to a non-school timetable between Canterbury and Aylesham on Monday to Saturdays from 8 June. 

Route 649 buses will be operated by Stagecoach from Monday 6 April. 

Triangle    buses will run to a non-school timetable on Monday to Saturday from 8 June. No changes to Sunday. 

Uni 1 buses will not operate – see Triangle.

Uni 2 buses will not operate – see Triangle.


On Sundays, normal Sunday  timetables will operate.


Dover. On Mondays to Saturdays the following timetables will apply..

Route 12  buses will run an enhanced service from 11 June. This includes additional peak journeys and an early morning trip to Canterbury. 

Route 15  buses will increase from 2 to 3 (buses) in each direction from 11 June. Additional peak journeys with earlier trips in the morning. 

Route 43    service will be doubled to two buses an hour in each direction from 11 June.  

Route 61/61A  buses will be doubled during the day from 11 June. Aycliffe, areas of Whitfield and West Whitfield improved to every 30 minutes. The core section of the route between Dover Town Centre and Whitfield Tesco will be duplicated (2 buses will operate the same journey) to help with social distancing.

Route 62 buses will run to a special hourly timetable.

Route 63 buses will run to a Sunday timetable with peak enhancements.

Route 68 buses will run to a normal school holiday service.

Routes 80/81  buses will have a number of journeys doubled during the day from 11 June. Route 80 operating between Sandwich and Deal will call at Worth and Burgess Green.

Route 82, route 83 and route 84 buses will run to a special reduced timetable.

Route 92    buses will run to a special timetable.

Route 90    buses are running to a special timetable with some KCC supported evening buses. 

Route 91     buses will run to a special timetable between Broadmead and the Town Centre from 29 June. 

Route 93 buses will run to a normal school holiday service, from 5 April.

Route 102 - please see  the Folkestone area tab.


On Sundays, normal Sunday  timetables will operate.

Route 92 will run to a special timetable.
Route 92 will run to a special timetable.
Route 92 will run to a special timetable.

Eastbourne. On Mondays to Saturdays the following timetables will apply..

Eastbourne Loop   existing first journey (anti clockwise) will start earlier at Langney Shops from 29 June. Also an additional early (anti clockwise) journey from Hampden Park to Town Centre via DG Hospital for 7am shift workers. 

Route 1/1A buses will run to a Sunday timetable with additional journeys early in the morning for key workers.

Route 1X  buses will be reinstated and will run a special hourly timetable on Monday - Saturday from 29 June. 

Route 3  buses will be doubled to every 30 minutes between the Town Centre and Meads from 29 June. Also morning peak journeys will be added on Mon - Sat.  

Route 4   buses will be operate hourly between DG Hospital and Eastbourne Town Centre    from 1 June. 

Route 5/5A   buses will have two morning peak journeys added from Harbours to the Town Centre on Mondays to Saturdays. From 20 July there will be additional journeys operating between Beachlands and Eastbourne town centre on Mondays to Saturdays. 

Route 6 buses will run to a limited timetable.

Route 51/252    daytime journeys duplicated (2 buses will operate the same journey) on Mondays to Saturdays from.

Route 54  frequency will be doubled to every 2 hours with extra early morning and evening round trip added from 8 June. 

Route 54A buses will run to a Sunday timetable.

Route 95    buses will be reinstated from 8 June (based on school holidays). 

On Sundays, normal Sunday  timetables will operate.


Folkestone. On Mondays to Saturdays the following timetables will apply..

Route 10  buses will return to a full pre-covid non school day/Saturday timetable from 29 June. 

Route 16   buses will return to a full pre-covid non school day/Saturday timetable from 29 June. 

Route 17  buses will return to a full pre-covid non school day/Saturday timetable from 29 June. 

Route 18   buses will return to a full pre-covid non school day/Saturday timetable from 29 June. 

Route 19   buses will return to a full pre-covid non school day/Saturday timetable from 29 June.

Route 70  buses will return to a full pre-covid non school day/Saturday timetable from 29 June.

Routes 71/71A     buses will return to a full pre-covid non school day/Saturday timetable from 29 June.

Route 73   buses will return to a full pre-covid non school day/Saturday timetable from 29 June. 

Route 76   buses will return to a full pre-covid non school day/Saturday timetable from 29 June. 

Route 91  buses will run to a special timetable between Broadmead and the Town Centre from 29 June.  

Routes 102   buses will return to a full pre-covid non school day/Saturday timetable from 29 June.

Route 102R    (Rye-Lydd shorts)   will return to a full pre-covid non school day/Saturday timetable from 29 June.

Routes 103/104    buses   will return to a full pre-covid non school day/Saturday timetable from 29 June. 

 

On Sundays, normal Sunday  timetables will operate.

 

Hastings. On Mondays to Saturdays the following timetables will apply.

Route 2  buses will be extended to Tenterden from 4 June. 

Route 7    buses will run to a Saturday timetable from 4 June. 

Route 20  buses will reroute the first journey to Hollington via Castleham Industrial Estate on Mondays to Saturdays from 12 July. 

Route 21/21A  buses will run up to every 30 minutes from 29 June. 

Route 22/22A   will run an enhanced service from 29 June. 

Route 23/23B  buses will run to a hourly timetable between Hollington and Hastings Town Centre from 4 June. Morning peak route 23B journeys reinstated. 

Route 24 buses will not operate.

Route 26/26A  buses will run up to every 20 minutes throughout the day from 29 June. 

Route 27   buses will run to a Saturday timetable from 4 June. 

Route 28 buses will run to a Sunday timetable with some additional early morning journeys for key workers. 

Route 95   a normal Monday to Friday and Saturday timetable will be reinstated from 8 June.

Route  96 & 97  a normal Monday to Friday and Saturday timetable will be reinstated from 8 June.

Route 98  buses will run additional early morning trip between Bexhill and Hailsham and a additional trip to Hastings from Bexhill in the morning from 29 June.

Route 99 buses will double in frequency to every 30 minutes on Mondays to Saturdays from 4 June. 

Route 100  buses will run additional morning journeys on Mondays to Saturdays from 27 July.

Route 101   buses will run additional morning journeys on Mondays to Saturdays from 27 July. 

Routes 254, 304/305  buses will run a special timetable operating every two hours linking Hastings with Hawkhurst and Tunbridge Wells from 4 June. 

Route 312, 313 & 342   buses on Monday to Friday and Saturday timetable will be reinstated from 4 June (school holiday schedule). 

Route 347    buses will run extended journeys to operate to and from Pett on Mondays to Saturdays from 3 August. 

Route 349  buses will run to a normal timetable from 4 June (Mon-Sat). 

On Sundays, normal Sunday  timetables will operate.

 

 

 

Thanet. On Mondays to Saturdays the following timetables will apply..

Route 8/8X  buses will run up to every 15 minutes (Margate to Canterbury). In addition the following journeys will be duplicated at Thanet from 29 June to help with social distancing: 

8X. 06:54 x Northdown Park.

8. 08:15 x Canterbury. 

Route 9/9X  buses will run a more enhanced service from 15 June.  

Route 11 buses will run two return journeys in the morning, with a round trip to Plucks Gutter.  From Monday 11 May route 11 buses will operate between Plucks Gutter and Canterbury only. This is due to emergency traffic restrictions on Gore Street.  For more detailed information about this disruption please see our service update here

Route 32 buses will run every 50 minutes.

Route 33 buses will run to a reduced off peak service with two journeys from Margate to Ramsgate and three journeys from Ramsgate to Margate.

Route 34    buses will run a more enhanced service and restore the route through Newington Estate from 15 June. 

Route 37 buses will run two return trips only.

Route 45 buses will run to a special timetable.

Route 48  buses will run to a normal Monday to Friday & Saturday timetable from 1 June (non schools). 

Route 48A   buses will run to a normal Monday to Friday & Saturday timetable from 1 June (non schools).

LOOP   buses will run up to every 8 minutes on Monday to Saturday. In addition several journeys will be duplicated from 29 June to help with social distancing. 

 

On Sundays, normal Sunday timetables will operate. 

 

 


Following our announcement that the section of the M2 route between Chatham Maritime and London (North Greenwich ) will cease to operate from 28 March, we can now confirm that the last day of operation for the route (including the section between Canterbury and Chatham Waterfront Bus Station) will be Saturday 28 March. We know this will be disappointing news if you were intending to continue to use the service, but we want to say a big thank you to everyone who has travelled with us. These are uncertain and unsettling times and we really appreciate your understanding. 



Here's what you need to know

For now, we're running our usual service as advertised on all our timetables except school day only bus journeys. If you use the bus to travel to school and you are continuing to attend school from Monday 23 March, then you'll need to use our regular bus routes for your journey. If you're unsure what bus to use then don't worry - we're here to help. We've put some extra resources in to our customer services centre so you can contact our team from 9am to 5pm on Sunday 22 March. Tweet us @StagecoachSE or call us on 03456 00 22 99. We open again on Monday and throughout the week from 7.30am to 6pm.
 
We'll be reviewing the situation with school travel on a daily basis to identify any extra journey requirements and we'll have buses and drivers on standby to come out if required.
 
We're working hard to update our online journey planner, but please don't use it to plan a journey to a school - we're not quite ready with all the journey data yet.
 
M2 - Stagecoach Express

From 28th March the section of the route between Chatham Maritime and London (North Greenwich )  will cease to operate. Between 29th March and 22 May the  route will only operate between Canterbury and Chatham Waterfront Bus Station, serving all listed stops in-between. The last day of operation for the route will  be Friday 22nd May 2020.
 
We're absolutely clear that any further decisions on bus services will be announced in advance and full details available to the customers and the communities we serve. We urge anyone needing to travel to follow our Twitter feed @StagecoachSE or check this web page.
 
Concessions bus passes 
 
All Kent County Council and East Sussex     County Council  concessionary travel passes are now valid at any time without restriction, until further notice. This is to help people that need it the most get to the shops to buy essential supplies. 
 

Contactless payments

During COVID-19, we’re doing all we can for the safety and well-being of our customers and colleagues. That’s why we’re encouraging all of customers to pay with contactless payment where possible. You can pay by contactless with your card or device on all our buses. Go contactless today if you can.

Cleaning

Your safety and that of our own colleagues is our top priority at all times. We've got a well-established cleaning process in place for our buses, but we're doing much more than that in the current circumstances. Our teams are carrying out an enhanced cleaning regime including as a minimum daily cleans of the places you come into more contact with, such as grab rails, staircase handrails, hand poles and backs of seats. We're also providing additional cleaning materials such as personal hand sanitiser for frontline colleagues, as well as extra cleaning materials for depots and other work areas, and we're issuing detailed and regular reminders to our teams about hygiene good practice.

Extra information:

Need to contact our customer service team? Find out how to contact us here. 

Free travel for NHS until 31 May

Since 11 April, all NHS staff have been able to travel for free on our buses. This temporary arrangement will no longer apply from Monday 1 June. 
  
 
School buses and school bus passes
 
Please check out the latest information for September 2020, on our Kent schools web page here. 

Under 16 Kent County Council Travel Saver bus passes expired on the 31 July and are no longer valid for travel.  If you're thinking of applying for a Travel Saver pass for next academic year you need to contact KCC. You can find out more on their website here.

We are aiming to run the majority of our usual school-day bus services from September. For the latest information please check out our Kent schools information page here. 

 

Concessions bus passes

All Kent County Council and East Sussex County Council concessionary travel passes are valid at any time without restriction, until 1 September 2020. The two Councils have agreed that concessionary passes will return to their normal times of availability from 1 September 2020. That means all concession passes will no longer be available to use for free travel before 0930am on Mondays to Fridays. This reflects the easing of lockdown and increased availability of access to shops as well as the need to ensure that capacity is available for children returning to school.


Contactless payments

We’re doing all we can for the safety and well-being of our customers and colleagues. That’s why we’re encouraging all of customers to pay with contactless payment where possible. You can pay by contactless with your card or device on all our buses. Go contactless today if you can.

Passenger and colleague safeguards

Buses which have been parked up during recent weeks will all be deep-cleaned and will undergo stringent checks in advance of going into service. Our enhanced cleaning regime includes at least daily cleaning of all buses with a government-recommended sanitiser, with a particular focus on key touch points, and additional in service cleaning where possible. 

All buses will continue to have a protective screen to provide a physical barrier between the driver and passenger. Face masks are available for drivers, but they are not required to waer them themselves because of the screen barrier. Government social distancing measures are now in place on all bus services in England. This means that each individual bus has around 50% of normal passenger capacity.   Update: Wearing face coverings is compulsory on public transport in England since 15 June. 

 

Last updated  08/08/2020



Here's what you need to know

For now, we're running our usual service as advertised on all our timetables except school day only bus journeys. If you use the bus to travel to school and you are continuing to attend school from Monday 23 March, then you'll need to use our regular bus routes for your journey. If you're unsure what bus to use then don't worry - we're here to help. We've put some extra resources in to our customer services centre so you can contact our team from 9am to 5pm on Sunday 22 March. Tweet us @StagecoachSE or call us on 03456 00 22 99. We open again on Monday and throughout the week from 7.30am to 6pm.
 
We'll be reviewing the situation with school travel on a daily basis to identify any extra journey requirements and we'll have buses and drivers on standby to come out if required.
 
We're working hard to update our online journey planner, but please don't use it to plan a journey to a school - we're not quite ready with all the journey data yet.
 
M2 - Stagecoach Express

From 28th March the section of the route between Chatham Maritime and London (North Greenwich )  will cease to operate. Between 29th March and 22 May the  route will only operate between Canterbury and Chatham Waterfront Bus Station, serving all listed stops in-between. The last day of operation for the route will  be Friday 22nd May 2020.
 
We're absolutely clear that any further decisions on bus services will be announced in advance and full details available to the customers and the communities we serve. We urge anyone needing to travel to follow our Twitter feed @StagecoachSE or check this web page.
 
Concessions bus passes 
 
All Kent County Council and East Sussex     County Council  concessionary travel passes are now valid at any time without restriction, until further notice. This is to help people that need it the most get to the shops to buy essential supplies. 
 

Contactless payments

During COVID-19, we’re doing all we can for the safety and well-being of our customers and colleagues. That’s why we’re encouraging all of customers to pay with contactless payment where possible. You can pay by contactless with your card or device on all our buses. Go contactless today if you can.

Cleaning

Your safety and that of our own colleagues is our top priority at all times. We've got a well-established cleaning process in place for our buses, but we're doing much more than that in the current circumstances. Our teams are carrying out an enhanced cleaning regime including as a minimum daily cleans of the places you come into more contact with, such as grab rails, staircase handrails, hand poles and backs of seats. We're also providing additional cleaning materials such as personal hand sanitiser for frontline colleagues, as well as extra cleaning materials for depots and other work areas, and we're issuing detailed and regular reminders to our teams about hygiene good practice.

 



Here's what you need to know

For now, we're running our usual service as advertised on all our timetables except school day only bus journeys. If you use the bus to travel to school and you are continuing to attend school from Monday 23 March, then you'll need to use our regular bus routes for your journey. If you're unsure what bus to use then don't worry - we're here to help. We've put some extra resources in to our customer services centre so you can contact our team from 9am to 5pm on Sunday 22 March. Tweet us @StagecoachSE or call us on 03456 00 22 99. We open again on Monday and throughout the week from 7.30am to 6pm.
 
We'll be reviewing the situation with school travel on a daily basis to identify any extra journey requirements and we'll have buses and drivers on standby to come out if required.
 
We're working hard to update our online journey planner, but please don't use it to plan a journey to a school - we're not quite ready with all the journey data yet.
 
M2 - Stagecoach Express

From 28th March the section of the route between Chatham Maritime and London (North Greenwich )  will cease to operate. Between 29th March and 22 May the  route will only operate between Canterbury and Chatham Waterfront Bus Station, serving all listed stops in-between. The last day of operation for the route will  be Friday 22nd May 2020.
 
We're absolutely clear that any further decisions on bus services will be announced in advance and full details available to the customers and the communities we serve. We urge anyone needing to travel to follow our Twitter feed @StagecoachSE or check this web page.
 
Concessions bus passes 
 
All Kent County Council and East Sussex     County Council  concessionary travel passes are now valid at any time without restriction, until further notice. This is to help people that need it the most get to the shops to buy essential supplies. 
 

Contactless payments

During COVID-19, we’re doing all we can for the safety and well-being of our customers and colleagues. That’s why we’re encouraging all of customers to pay with contactless payment where possible. You can pay by contactless with your card or device on all our buses. Go contactless today if you can.

Cleaning

Your safety and that of our own colleagues is our top priority at all times. We've got a well-established cleaning process in place for our buses, but we're doing much more than that in the current circumstances. Our teams are carrying out an enhanced cleaning regime including as a minimum daily cleans of the places you come into more contact with, such as grab rails, staircase handrails, hand poles and backs of seats. We're also providing additional cleaning materials such as personal hand sanitiser for frontline colleagues, as well as extra cleaning materials for depots and other work areas, and we're issuing detailed and regular reminders to our teams about hygiene good practice.