Coronavirus Update Close

Following changes to government guidance in England and Wales more seats are available on our buses and standing is allowed. There will also be more seats available in Scotland.

Please continue to wear a face covering throughout your journey, unless you’re exempt. 

For the latest travel information for England, Wales and Scotland, see our Coronavirus page


New flexible bus tickets

We know that plans can change, and sometimes you need to be flexible. Our new Flexi tickets offer fantastic savings and put you in full control of your bus ticket. We’re pleased to be able to bring Flexi tickets to the Ashford zone.

Flexi tickets are just like our popular DayRider tickets. When you choose Flexi in bundles of 5 or 10 you have 12 months to choose which day to use your bus ticket all while saving up to 30% on the cost! 

Flexi5 – 5 DayRiders for the price of 4 (20% off). You choose when to use your ticket within 12 months. 

Flexi10 – 10 DayRiders for the price of 7 (30% off). You choose when to use your ticket within 12 months.

And, for a limited trial period, the Ashford adult DayRider price has reduced by 10% too - making the Flexi bundle even cheaper!


Where to buy

Scroll table horizontally to view table content

App  Online Bus



On the App

Tickets are easy and quick to buy on the Stagecoach Bus App. You can pay with a bank card, Paypal, Apple or Google Pay. Buying on the app is also the cheapest way to pay – it saves you a further 7.5%!

Simply find your Flexi ticket in the Multi-trip tickets section on the app. Once your payment is complete your tickets will immediately be stored in the app ready to activate and use.

Remember to only activate one ticket at a time on the day you need to use it. 

Download the Stagecoach Bus App



You can purchase your Flexi tickets in our online shop. These tickets are delivered straight to your door within 5 days loaded to a re-useable smartcard. 

Buy now in the online shop

On board the bus

Flexi5 tickets are available from your driver and are loaded to a re-useable smartcard. Don’t worry if you don’t already have a smartcard, our driver will be able to get you started using smartcards for an extra £1.

Plan your bus journey



Why are Flexi tickets only available in the Ashford zone?

The Ashford zone has been chosen to pilot this new ticket type available on app and smartcards. We hope to be able to bring Flexi tickets to more of our zones soon. 

Can I buy a Flexi student ticket? 

As this is a pilot Flexi tickets are only available for adults in the Ashford zone. We hope to be able to bring Flexi tickets to more of our ticket types (student, child, young person etc) soon.  


How do I check how many tickets are left on my smartcard?

If you are storing your Flexi tickets on a smartcard your bus driver will be able to check how many tickets are still available to use by printing a smartcard report. This can be done using the scanner on board all of our buses. 

Can I use my Flexi ticket on all the buses in the Ashford zone?

Yes, Flexi can be used on all Stagecoach buses in the Ashford zone.

Flexi Ticket Terms & Conditions

- Flexi Tickets are currently only available in our Ashford zone.
- Purchase Flexi5 and you'll get 5 adult DayRider tickets for your selected zone.  
- Purchase Flexi10 and you'll get 10 adult DayRider tickets for your selected zone.  
- Once purchased your tickets must be activated and used within 12 months. Any unused tickets will expire and cannot be used.
- Mobile tickets are valid until 0400 on the day after activation. 
- Not valid on special contract services.
- This is an introductory offer and may be subject to change.

Using your mobile tickets:

Travel is only permitted where evidence of a valid ticket can be provided to the driver as you board the vehicle. It is your responsibility to ensure your phone battery has enough power to last your journey. If you are not able to power your phone to show your ticket to the driver then you will be required to purchase another ticket for your journey.

View our full conditions of carriage here.