In line with the latest government guidance, we've put in place further measures in England to help customers practice social distancing. This includes limiting the available seats on buses.
Face coverings are compulsory when using public transport in England and Scotland. In Wales it is compulsory to wear a three layer face covering on public transport. It is also now compulsory to wear face coverings when using indoor public transport hubs in England only.
The safety of our customers and employees is our priority, so please avoid busy times, use contactless payment and take your litter with you. For up to date information see our Coronavirus page
Sadly it gets more challenging when people aren't kind to them. Although it doesn't happen every day, sometimes our drivers get shouted at, spat on or even hurt.
That's why we've launched a zero tolerance approach, to remind everyone that abuse won't be tolerated. Bus drivers are humans and they have feelings, they're someones mum or dad, brother or sister, friend or colleague.
So, please be kind to our bus drivers and spread a little extra kindness on your next journey.