Coronavirus Update Close

Following changes to government guidance in England, from 19th July more seats are available on our buses and standing is allowed.

Please continue to wear a face covering throughout your journey, unless you’re exempt. 

For the latest travel information for England, Wales and Scotland, see our Coronavirus page

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Travelling safely across South Wales

You can now use all forward facing seats on our buses when they are busy but standing or using other seats is not allowed.  

Let's keep working together to make travel as safe as possible for everyone. We're doing extra cleaning, more often and we want to encourage you to keep windows open along your journey to help with ventilation.

Remember you must wear a face covering throughout your journey, unless you're exempt.  

Welcome back on board

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 SOCIAL DISTANCING ON THE BUS

  • From 27th June, all forward facing seats can be used when buses are busy.
  • If buses are not busy, please keep your space from others.
  • Please leave the seat behind the driver free and any seats facing each other. 
  • Please do not stand.

 

 

 

 

 

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 HANDS

  • It is important that you thoroughly wash or sanitise your hands before and after you travel.
  • If you aren't able to wash your hands, use the sanitiser on board our buses. 

 

 

 

 

 

 

 

 

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  FACE

  • You must wear a 3 layer
  • face covering on our buses in Wales and put it on before travelling unless you are exempt.
  • Please be respectful, not everyone can wear a face covering. For guidance, visit trc.cymru/face-coverings.
  • We're offering additional Journey Assistance Cards to help make  it easier for you to let our bus drivers know why you're exempt. For more information and to apply online, click here Journey assistance Cards 
  • Face covering FAQS

 

 

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CLEAN BUSES

  • We already have well-established and rigorous cleaning regimes for our buses, and we are continuing to enhance the measures we have in place with more regular cleaning of the main customer touch-points such as hand poles and grab rails with anti-viral products.
  • We’re also giving additional cleaning materials such as personal hand sanitiser for frontline employees, as well as extra cleaning materials for depots and other work areas.
  • We're issuing detailed and regular reminders to our teams about hygiene good practice.  

 

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BUY YOUR TICKETS IN ADVANCE 

  • You can use contactless payment methods on all our buses.
  • We sell 1 day & 1 week mobile tickets on our Stagecoach app
  • And 4 week or Xtra tickets online
  • If you can only use cash, please have the exact fare.

   

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HELP US KEEP YOU SAFE

  • Windows must be kept open for ventilation. 
  • If you bring a newspaper or magazine with you, please don't leave it on the bus. Take all litter with you.
  • Don't touch litter or lost property on the bus.
  • Don't consume food or drink (except on medical grounds or long journeys).
  • Travel in relative silence, no singing or talking on mobile phones, this is to reduce potential aerosol transmission.

 

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OUR STAFF

  • Our staff sit behind a protective screen.
  • They wear face coverings when getting in & out of the cab. 

  

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EXTRA MEASURES FOR YOUR SAFETY

  • All our Stagecoach buses in South Wales are fitted with sanitiser dispensers.
  • Please sanitise your hands when you get on. 
  • And before getting off the bus. 

 

 

 

 

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 HOW TO PAY ON THE BUS

  • We accept contactless payment & apple pay on all of our buses.
  • If you only have cash, please pay with the exact fare.
  • 12 trip tickets or 1 week tickets are loaded onto smartcards.
  • Please register & re-load your card online.

 

 

   

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 PLAN YOUR JOURNEY

  • We recommend you plan your journey in advance and try to avoid traditionally busier times of the day.
  • Find out about our new Busy Bus indicator on the Stagecoach bus app, to help you plan and avoid the busier times of the day.
  • Click the link below to view our latest timetables

         Bus timetables across South Wales